When I first saw the pics on their website I thought that it would be a nice place to stay. Being that I booked the trip a week before I went, I really didn't have much to choose from. I was wonderfully surprised. The place is beautiful. The staff was great, so friendly, with a real smile. (meaning there was... more

We stayed at the Gran Caribe Real Oct 21-26. We stayed in an ocean front junior suite #2414. A week before our trip I went on the web cam on their website and saw a crane parked on the beach. I started to have doubts about going to this property. I called my travel agent and she checked with her... more

i read some worrying reviews about this place before i visited the Gran Caribe ,all i can say is i found nothing wrong at all with this hotel ,yes the lobby could do with fans as it can be hot (which i have been told they will be getting some fitted next year) but this does NOT spoil our stay... more

We stayed at the Gran Caribe Real from 10/17-10/24/09. This hotel exceeded our expectations. This was our fourth trip to Cancun (first at this hotel), and this by far was our favorite hotel in terms of cleanliness, friendliness, and food/beverages. We took the upgrade, it was hard not to when they offered us oceanview for $30 US per night. I... more

Check-in was quick and easy, and we managed to avoid the time-share people who jump on you every time you walk through the lobby. Also, lots of people complain that the Lobby Bar is so hot, and I always thought "What do you expect? it's Mexico!" but seriously, it really is stuffy and hot! Rather unpleasant. I'll say upfront that... more

We had a large group of nine including only one small kid (2.5 year old son). However, this place had something for everyone. The resort was beautiful, pools were awesome, activities were a lot of fun. The gym was very nice and big, service was 5-STAR, food was absolutely delicious! I thought the kids area would be smaller then it... more

I went there in september just gone with the boyfriend, its the best holiday weve ever been on! I couldn't fault the hotel, the service was outstanding, they couldn't help you enough. The hotel was only 20 minutes comfort walking distance to the pubs and clubs of cancun, so just close enough to get the action but far enough away... more

We stayed there October 17 and 18. We had booked a family suite after having 4 great days in a family suite in the sister hotel, Gran Porto Real in Playa del Carmen. When we arrived we were placed in a clean room on the ground level which front door opened to a sidewalk with lots of traffic near the... more

My husband and I had stayed at this hotel before Wilma (2004, I think), and while we had a good time, I wasn't terribly impressed. We got a great deal on it and returned with our four year old son, and another couple who have a 3 year old. We had a fantastic time! The improvements the hotel made were... more