Okay...maybe I am biased because I just stayed at Dreams...but this was awful...we were there for one night...Saturday...restaurants were closed...service was awful..room was crowded and hot...pool was disgusting...LOUD in family room area until after 1 am....not fun for a 5am flight departure!! Good: BEACH WAS BEAUTIFUL.... more

Our vacation started with a great pool & ocean view room. The room was very clean and had a very comfortable bed. The service was great and all the staff was very friendly. The food was delicious. Our most enjoyable and romantic dinner was at the Sunset Grill with a view of the lagoon and smell of the ocean. Unforgettable... more

Just got back and I can't believe all the negative things I have read...frankly they are alll lies!!!!! There is absolutely nothing bad about this resort!! It was wonderful,staff was always smiling and helpful and working hard!! Restaurants had great variety of food and delicious at all times!!! Albatros rocked their steaks!!! Gaviotas rocked their fish /shrimps!!! Marias's was simply... more

This was our second visit to the hotel and although we thought it impossible, it exceeded the first. I am astonished that the food in the hotel has been criticised in prior reviews as there is simply so much to choose from and we certainly had no issues with variety during our two week stay. Every restaurant has something different... more

We stayed at the Gran Caribe Real for the most amazing 3 weeks! Beautifully decorated hotel with lovely cosy rooms, extremely clean and tidy. The hotel staff are so friendly and helpful. The sports and entertainment team are really one in a million, providing day time entertainment at the swimming pool and night time entertainment in the hotel, such as... more

I highly recommend this hotel, I've been in cancun almost ten times in different hotels but this was remarkable, the staff exceeded my expectation, they were really helpful, and kindful, I went with my 2 kids, a girl and a teenager boy and they both had a great time the lounge bar of the 6th floor was great, open 24... more

I just returned from my trip to Cancun. Of course before leaving I read all the reviews on this hotel and was very nervous. All I can say is, DON'T BELIEVE ANY OF THE NEGATIVE COMMENTS!!!! The hotel was great. I went with my boyfriend and we stayed in the non ocean front view but we still had a great... more

Amazing reps! So friendly and put on great entertainment! Make you feel very welcome! The hotel was lovely, right on the beach, food, room all brill! more

Just wanted to let everybody know about the Membership Program that is being sold by the Real Group which runs the Gran Caribe Real Resort & Spa in Cancun, the Royal in Cancun, the Royal in Playa del Carmen and the Gran Port in Playa del Carmen. I believe all the programs being sold are scams but will speak of... more