We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Aqua Cancun and Cancun?

We'll send you updates with the latest deals, reviews and articles for Aqua Cancun and Cancun each week.

  • Save Aqua Cancun
  • E-mail this page

Boulevard Kukulcan Km 12.5 | (formerly Fiesta Americana Grand Aqua), Cancun 77500, Mexico
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Cancun

Reviews you can trust: Business

86% Recommend
4.5 of 5 stars 15 reviews
Excellent
Very good
Average
0
Poor
Terrible
By trip type
Business (15)
[ Date ] [ Rating ]
Save Review
4 of 5 stars
Nitra315   8 contributions
Boston, Massachusetts
May 28, 2009 | Trip type: Business

A business trip brought me to Aqua in March 2009 and because my company footed the bill, I have no idea what it cost, but I do know I would definitely return. The hotel was immaculately clean. The vibe is very zen-like with tons of aromatherapy scents in the air. The even offer aromatherapy in the room every night free... more

Save Review
5 of 5 stars
cmarcin444   3 contributions
Mexico
Mar 4, 2009 | Trip type: Business
0/1 found this review helpful

First of all, i am not overreacting or i am linked to the hotel in anyway, this hotel its amazing! My wife and i, stayed for 4 nights for a convention/leisure trip, so be sure i see all the business and leisure activities in the hotel. The Aqua its a must see in every way, first when you arrive to... more

Save Review
5 of 5 stars
diamondpaws   2 contributions
maryland
Feb 18, 2009 | Trip type: Business
3/3 found this review helpful

We just returned after staying Feb 4th Feb 7th. "We experienced the most unbelievable hotel experience in our lives staying with the Aqua. We were treated like Royalty the moment of our arrival with hand massages, refreshing iced tea and lazing by the turquoise waters and water fall on a chase lounge while our check in procedure was carried out... more

Save Review
5 of 5 stars
erldprl   8 contributions
Atlanta, GA
Feb 17, 2009 | Trip type: Business, Solo travel
3/5 found this review helpful

I stayed here for business and this place is the nicest hotel I ever stayed in. The rooms were a little pricey but well worth it since all the rooms face the ocean. I have heard some say there is no beach. I have to dispute that since I stood on the beach myself. The staff was friendly. If you... more

Save Review
5 of 5 stars
eheckath   16 contributions
Florida
Feb 11, 2009 | Trip type: Business, Couples
0/1 found this review helpful

Very nice resort. Every bit of a 5 star resort and then some. It was so beautiful. There is not much beach left after Hurricane Wilma came through a few years ago. We really enjoyed our stay and the staff was amazing! Can't say enough about this resort! more

Save Review
5 of 5 stars
Geee923   8 contributions
Miami, FL
Oct 20, 2008 | Trip type: Business
1/2 found this review helpful

I was in Cancun for a convention and was lucky enough to stay at the Aqua. The hotel is in a great location with a shopping mall just across the street. The hotel is centrally located and close to everything in Cancun. From the moment I drove up, the staff was warm and friendly. From then on the stay just... more

Save Review
5 of 5 stars
Expedia_Traveller   2 contributions
Montreal, Canada
Oct 15, 2008 | Trip type: Business
2/4 found this review helpful

When I first arrived, the driver of the shuttle told my name to the security gard at the bottom of the hill. 1 minute later, at the top, a nice gentlement opened the door and greeted me by my name and showed me to the front desk while he took my lonely carry-on luggage. At the front desk, I was... more

Save Review
2 of 5 stars
ColombiaViajera   1 contribution
Colombia
Oct 15, 2008 | Trip type: Business
0/6 found this review helpful

The hotel installations are nice, but customer service is HORRIBLE. On my second day there my brand new linen pijama disappeared from the room and when I tried the hotel to respond, they simply answered that they had looked in the laundry room and they had not found it there. I have been in other five star hotels where things... more

Save Review
5 of 5 stars
miss_minervois   6 contributions
Caunes-Minervois
Oct 6, 2008 | Trip type: Business, Friends getaway
3/3 found this review helpful

I have just returned from the Aqua Cancun having booked with Broadway Travel and had to just shout from the rooftops how great this hotel is. Like most people, I was nervous, maybe even reluctant to book a room only property in Cancun, most everything I could find as a traditional package was either All Inclusive or a bit bottom... more

Great pools
Save Review
4 of 5 stars
Travelling_Axe   167 contributions
Vancouver, Canada
Jul 7, 2008 | Trip type: Business, Solo travel
3/4 found this review helpful

I attended a conference here and stayed on for a few days of R&R after. The rate I had was almost half that posted on the website and cheaper than Expedia. So I won't comment much on value for money as I wasn't paying anything close to the rack rate. The room was nice, fairly spacious and very clean. The... more

Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Aqua Cancun? Share your experiences!

Write a Review
Add Photos
Add Videos
Travelers Who Viewed This Property Also Viewed
Location: Cancun, Yucatan Peninsula
$220*
Check Rates ABS:HotelCheckRates-d219145?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Cancun, Yucatan Peninsula
$548*
Check Rates ABS:HotelCheckRates-d642781?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Cancun, Yucatan Peninsula
$401*
Check Rates ABS:HotelCheckRates-d152681?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own Aqua Cancun?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Aqua Cancun Also Known As

  • Cancun Aqua Hotel
  • Aqua Hotel Cancun
  • Fiesta Americana Grand Aqua
Address: Boulevard Kukulcan Km 12.5 | (formerly Fiesta Americana Grand Aqua), Cancun 77500, Mexico