The first time we took our young family, the staff made us feel like we were family, NOT a ' Room-Number Guess " ... Now our children are grown & we STILL look forward on coming back to this "Family-Oriented" Home, (not hotel, as we see it) . Hope God grant us much more life to keep enjoying one of... more

The location is great, it is on the beach and a little bit away from the main Cancun nightlife area. While much of Cancun looks like Las Vegas, the Fiesta Americana has some character....it looks like a Mexican village. The beach & the water are great and very uncrowded. Our room was cleaned daily and we did see a few... more

We had been to Fiesta Americana prior to it becoming time-share many times. It was a great time with the family. It still is today - nice beach, calm water, nice staff, activities, etc. but needs maintenance and better staff communication (speak english). Our room was not cleaned for 2-days! But Miguel, the asst. manager tried to make it right... more

We stayed here thru our Hilton Grand Vacation Club points ( they have agreement with FA in Mexico and Club Intrawest in Canada) and the reviews I've read are dead on. Rooms are big enough, yet dated. The mattresses were very uncomfortable with thin sheets. Staff are polite, very helpful and prices were reasonable for food and drinks. Close to... more

This was our first trip to cancun - spring break for our high school daughters. Overall, we had a great stay at the Fiesta Americana, and we would go out of our way to stay there on a return trip. We booked through HGVC, and upgraded to a 2 bedroom plus to have a unit on the end that faced... more

This was our first trip to Cancun together and we booked our stay at the Fiesta Americana Villas Cancun through our Hilton Grand Vacation time share. The location of this hotel was perfect and close to almost everything. We checked into a 1-BR unit rather late but it was quick. They accomodated my request for a high floor room and... more

My wife and I are in our mid forties and have stayed at this resort for the last four years which we book through HGVClub. We have brought teens, younger & older friends and everyone has loved this resort. The Building is a bit aged but has much charm and still is the best location on the hotel zone. The... more

After reading the reviews here, I was a little worried. We booked through our HGVC points system. We had a decent experience though, and were overall pleased with our stay. There was some confusion at check-in because we had originally booked a single room, and then upgraded later to a one-bedroom. They put us in a single at first, then... more

Just got back from a 4 night stay-had a great time. We had a 1 bedroom suite and it was lots of room for the 3 of us. Resort is very clean and the staff very helpful. It is only a short walk down to where all the shops and restaurants are . You can also take a bus for... more