This was a very clean, very nice room with a balcony overlooking the ocean. We had king size bed which was very comfy! The floors were very slippery though when they got wet (with the humidity they were always wet so we had to keep air conditioning on 24/7). The showers were clean and had hot water (not good water... more

Hotel is only 2 yrs old. It is clean and comfortable. Most of staff is friendly and helpful....HOWEVER: Restaurant is closed - Buffet Only for all meals. They gave excuses,but finally admitted, not enough tourists to keep it opened. First day there was no hot water. Had to have maintenance come up and turn it on. Second day the Air... more

We loved the excellent service and food variety. Also this hotel is right on beach and very close to downtown attractions. Staff is very professional. more

would have been great until the end ......Decent stay until our last hour at hotel. Loved everything about the hotel for the price until our belongings;passport, ipod touch, camcorder, bluetooth, camera, and gold necklace were stolen from my bag the last hour there while in hotel bell closet. Manager says hotel not responsiblle(thanks for being a great manager). Had so... more

At the beginning I was a little scared about this hotel because of some reviews but honestly if you travel to Cancun in a tight budget this hotel its great. The check in was extremely fast, the lobby and main entrance is very clean, the staff also is very polite and helpful. The room also was very clean, the AC,... more

My stay at the holiday inn in cancun was a wonderful experience, it is located near to the downtown , you can take a bus right outside the hotel. the beach was wondeful and was right outside my door. The rooms are good, the food was more than I expected (all- inclusive) and the waiters were above and beyond great..... more

1. room - good size, nice view, easy to use free wireless and safe, but no closet doors and bottom rod of the sliding door needs to be fixed 2. food - we all like it so far 3. service - overall poor. * has not delivered on promises to either fix the sliding and closet doors or change room.... more

CONS: SMALL ROOM, PARKING, SOME TOPLESS WOMEN ON BEACH, PELICANS PROS: GREAT PRICE, GREAT STAFF, SOME TOPLESS WOMEN ON BEACH, PELICANS The hotel and rooms were basic and very clean. The staff is very friendly. We have a timeshare in cancun that still costs us $350 a night for all inclusive food and beverages. We stayed here and saved $280... more

I was a little nervous about staying here after reading some of the reviews but to my surprise those reviews were wrong. We were there Feb 28 to Mar 7th. The staff very helpful and very friendly. Our rooms was nice and clean great view,beach small but nice food was great a bit expensive. The only complaint I had was... more