It was absolutely everything we hoped for and absolutely the nicest hotel I've ever stayed in. We didn't have one complaint. The staff is helpful and very pleasant. Raphael "the Beachtlor" was amazing. He really went above and beyond, everyday. He made our visit even better! The room was very clean and had more amenities then I've ever experienced. The... more

My wife and I just got back this afternoon from a 6 day stay at the Royal. We studied the forums and the reviews a lot before we went and they helped a lot...especially with the time share issue. We avoided it with little effort right after check-in and they never bothered us the rest of our stay. We did... more

This was my and my fiances first time at an all-inclusive resort and we were a little apprehensive that the food and service would not be on par with other resorts we've stayed at because of the all-inclusive factor but we couldn't have been more wrong. Everything from the way we were greeted with a chilled glass of champagne when... more

My wife and I stayed at the Royal from June 22-28 and we could not have asked for a better honeymoon. We were amazed at the service and how nice everyone was. When we arrived, we were taken to the 7th floor to check in. We were given two glasses of champaign and checked in without any hassle. We weren't... more

This was our first stay and will not be our last ! It was amazing everything was perfect every meal we ate,the room,the service, the location,the staff,. I could keep going but I'm sure you have got the picture.... it was excellent ! If you are thinking of going here I would recommend to anyone,we only went for a week... more

Our stay at The Royal was beyond compare. Everything from the room, service, food and atmosphere were all exceptional. We have absolutely no complaints and only rave reviews. Our stay was only enhanced by the service from Alberto our concierge on our floor and the waitstaff of Guadalupe, Jessica, Esperanza and Elouisa. We have begun planning our future stay here... more

My boyfriend and I stayed at the Royal from June 13-June 19th for his 25th birthday. Upon arrival to the royal, our bags were taken and he were lead to one of the check in tables and given a glass of champagne each. We met with Armando who went through the whole introduction including telling us what was included and... more

AMAZING...Love everything about this hotel. We have just returned from 2 weeks in paradise!! We will definately return to this hotel however we will not book through Thomas Cook. We booked direct with TC Signature and as it was our anniversary we also booked the Royal service as advertised in the brochure, to entitle us to our own reserved beach... more

Talk about getting spoiled! First of all I have done my fair share of all-inclusives and this has the best food hands down! Everyone was super friendly and accomodating. The rooms are beautiful- all have ocean views! I was there May 25th and 26th 2009 right after the Swine Flu scare and sadly you could tell how that affected the... more