We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in The Royal Cancun and Cancun?

We'll send you updates with the latest deals, reviews and articles for The Royal Cancun and Cancun each week.

The Royal Cancun

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 598 reviews
598 Reviews
5.0 of 5 stars
396
4.0 of 5 stars
123
3.0 of 5 stars
23
2.0 of 5 stars
37
1.0 of 5 stars
19
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#9 of 157 hotels in Cancun
Description:
Conveniently located next to the New Gran Caribe Real Cancun in the heart of Cancun’s Hotel Zone, THE ROYAL is an Adults Only, all-suite... Conveniently located next to the New Gran Caribe Real Cancun in the heart of Cancun’s Hotel Zone, THE ROYAL is an Adults Only, all-suite, all-inclusive resort, combining outstanding facilities with exceptional amenities, where guests will experience a truly extraordinary escape. more » « less
  • Address
    Blvd Kukulcan Km 11.5 HZ
    Cancun 77500
    Mexico
Check Rates: $479 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 594 traveler reviews
  • What to Expect:
    • 5 based on 533 reviews Rooms
    • 4.5 based on 535 reviews Service
    • 4.5 based on 531 reviews Value
    • 5 based on 537 reviews Cleanliness
  • Recommended For:
    • 80% based on 586 reviews An amazing honeymoon
    • 60% based on 586 reviews Older travelers
    • 20% based on 586 reviews Young singles
    • 10% based on 586 reviews Families with teenagers
    • 0% based on 586 reviews Pet owners

Reviews of The Royal Cancun

( 1-10 of 598 )
Jun 24, 2008
5/6 found this review helpful

My husband and I had been to Cancun together once before and got so terribly sick (weren't quite sure how we were going to make it back on the plane!) that it took nearly five years for us to consider going back. My only "must have" requirement was a four star or higher all-inclusive hotel. We asked for recommendations but... more

Save Review
2 of 5 stars
Bradenton, Florida
Jun 24, 2008
8/19 found this review helpful

My husband and I (age early 50’s) stayed at The Royal Cancun for 7 days, June 3-9, 2008. The hotel is situated very close to the major road that runs through the Hotel Zone of Cancun and across from a busy Plaza which includes Pat O’Brien’s, Margaritaville, Outback, and other popular night spots. (I have included some photos.) We had... more

Save Review
5 of 5 stars
New Jersey
Jun 24, 2008
1/2 found this review helpful

The food and the service was phenomenal! We stayed for our honeymoon. You couldn't ask for a more elegant hotel either! The restaurants within the hotel were amazing. The buffet was awesome too! The service was unbelievable. I will most likely be staying at the same hotel in the future!!! Definitely book this one!!! more

Save Review
5 of 5 stars
Memphis, TN
Jun 22, 2008
4/5 found this review helpful

We just returned from the Royal and I couldn't wait to get back to post my review. I've stayed at quite a few hotels, but The Royal has to be among the best (with the exception of the guest services rep who kept stalking us). Upon arrival to the hotel, we were taken to the concierge for check-in and given... more

Jun 21, 2008
8/8 found this review helpful

My husband and I, along with another couple stayed at the Royal Cancun June 12-17. We both had Royal Jr Suites Oceanview. When we arrived Thursday afternoon we were whisked up to the 6th floor and greeted with champagne and cold towels. After getting our arm bands we were told that our rooms would not be ready until around 3:30.... more

Save Review
5 of 5 stars
Virginia
Jun 21, 2008
4/4 found this review helpful

My husband and I celebrated our 25th anniversary for 4 nights at the Royal Cancun and 6 nights at the Royal Playa Del Carmen from April 14th-April 24th. We have been on many cruises, but this was our 1st all inclusive adventure. I did extensive research before booking, and afterwards was concerned about the overbooking, but absolutely no problems. I... more

Jun 20, 2008
4/4 found this review helpful

My husband and I and our 3 grown children(ages 18,19,& 25)stayed at the Royal Cancun from June 11 - 17. This was our second visit because we had such an incredible experience last summer. We were not disappointed this year either. The food and service were excellent! The rooms are lovely and the beds are very comfortable. Every restaurant has... more

Save Review
4 of 5 stars
Los Gatos Ca
Jun 19, 2008
3/4 found this review helpful

AMAZING! All I can say is that when you tell people you are staying at the Royal, they are JEALOUS! At one point my BF and I took a jet ski ride right in front of the hotel and you can see all the hotels from the water. They don't compare to the royal AT ALL! Great service, great food,... more

Jun 17, 2008
12/13 found this review helpful

My wife and I stayed for two weeks to celebrate our 40th wedding anniversary 27th may - 10th June Having traveled for 14 hours from Spain to England and on to Cancun we were not too sure what to expect after reading many revues over the last 6 months. We were pleased to find that from the moment we arrived... more

Save Review
5 of 5 stars
New York City
Jun 17, 2008
9/10 found this review helpful

My fiance and I stayed at the Royal Cancun from June 13th-16th. It was our first time visiting Cancun. We've stayed at many all-inclusive resorts throughout the Caribbean and the Royal has been one of the best in our opinion. The hotel is beautiful! The staff is great and extremely helpful. We booked the hotel through expedia but I did... more

Reviews of The Royal Cancun

( 1-10 of 598 )
Travelers Who Viewed This Property Also Viewed
Location: Cancun, Yucatan Peninsula
$563*
Check Rates
Location: Cancun, Yucatan Peninsula
$495*
Check Rates
Location: Cancun, Yucatan Peninsula
$394*
Check Rates
*Average price
Write Your Own Hotel Review
Been to The Royal Cancun? Share your experiences!

Do You Own The Royal Cancun?

The Royal Cancun Also Known As

Address: Blvd Kukulcan Km 11.5 HZ, Cancun 77500, Mexico