I do not see how people could give this hotel such excellent reviews. I recently worked in a AAA 5 Diamond property in Las Vegas for 4 years and as such I expect a lot from a resort that claims to be 5 stars. I was obsessed with Trip Advisor before my trip to EPM and I have to say... more

just got back from my honeymoon at excellence. we stayed from may 6- may 12. i'll try not to sound like most of the other reviews. this was such a great resort, although it was my first all inclusive i don't think i'll ever stay in a regular hotel again. i thought the food was amazing, some of the best... more

Let me start by saying that my wife and i always start our vacation with just that in mind, its vacation! I researched resorts extensively before we left, and we could not be happier with our choice. We traveled with another couple and we chose the roof top terrace rooms. Let me tell you, we have cruised with RC several... more

My wife and I returned yesterday after staying for 1 week May 3 to May 10 celebrating our 29 anniversary. I read many reviews,forums etc. and being the skeptical person I am I can truly say that I do not have even one minor complaint about our stay at this resort. This our first all inclusive and we have traveled... more

Firstly, we have been to Mexico 8 times, always staying previously at the Aventura Spa Hotel, near to Puerto Aventuras which is fabulous. The only reason we looked elsewhere, is that we felt Aventura needed a re-fit! We booked the Excellence as the reviews were so good on tripadvisor. We booked through Sovereign and although our on site rep was... more

Excellence Playa Mujeres was a great place to vacation. The food, drinks, hotel, staff, and beach were amazing and worth the money. The only complaint we had was the upgrade to the club member status with the jacuzzi on the balcony. The upgrades were a rose, fruit (3 apples) a day when you can have all the fruit you want... more

We stayed at the resort for just two nights as part of a trip that included time in Playa del Carmen and Tulum (late April 2008). As a result, it is difficult to review this resort and its food and service without comparing it to our other experiences on this trip. Overall, the resort itself is gorgeous and immaculately clean.... more

So much has been written about this resort, so I will just try to write mostly about our experience while there. Some background on us...hubby is 36, and I am 40, and we have an adorable 4 year old boy. We are only able to travel once or twice a year now since we have a small child, but we... more

stayed at this resort for five days in march. have stayed at 2 other excellent resorts. read all the reviews of this resort online. our stay was excellent, the staff was very friendly. great stay, great rooms. more importantly my wife left many dollars worth of jewelry and cash in room and didn't realize it until we arrived home. so... more