You really need to do research this hotel is remodeling so half of the hotel is for black bracelets and the other half is for purple bracelets. They have two pools and you can only use one and you have to have blue towels the black bracelets have yellow towels and you do not get to use the room service... more

We were transferred to this hotel from the Oasis Cancun and what a difference! The service was excellent! No waiting to check in and the rooms were beautiful with a huge window that opened up to a beautiful view of the pool and beach. Our room was very nice with a flat screen tv and a nice size bathroom. The... more

I traveled to Cancun for the 4th of July weekend. I went with my husband and my cousin and her spouse. This was our first time to Mexico and we were all really excited. We stayed at Oasis Cancun and we paid for an all inclusive, we just wanted to relax by the beach and enjoy our five days there... more

We transferred here after 1 day at the Grand Oasis on the Mayan Riviera (AC was out on our beachfront room (the whole room block in fact) and it looked like it would not be done for 3 or 4 days. Not willing to move to a Gardenview when we paid for oceanfront,they offered us a oceanview room at the... more

My girlfriend and I stayed on the Grand side 4/3/09-4/11/09. For the money that we paid, it was a great value. Arrived at night and went to check in at a desk(not check in counter). We booked Grand Oasis Viva beach so we were expecting black wristbands. Initially, they wanted to give us purple ones but when we spoke up... more

Just come back from Cancun.We loved our stay.Service is great,food also.Be early for a breakfast they have more to choose.People from oasis complained (smell,leaky toilet).Night shows are very good(not a Las vegas show style.Stay in GOVB(black wristband) you have beer, water and pops in your fridge(take out your beer in the morning from the fridge then you gonna get two... more

about small things. We could not find any fault with this hotel and staff. We ate all our meals at the buffet. The staff are attentive, but are very busy clearing the tables and attending to guests, so if you need a drink, get up and ask for one.The food was satisfactory and at times beyond our expectations, the lamb... more

The resort was nice, but nothing fabulous. After staying at 5 stars it was a bit of a let down. The pool area was nice but the beach was kind of sad. It's protected and a little out of the way so the there weren't any crashing waves like you would find a little further away. The rooms were nice,... more

I'll write a long review with hopes to address all travellers concerns as well as past reviews. We paid $ 2800.00 canadian to book this vacation. First off, if you can arrive in Cancun at night, you'll have a better chance getting a room at the hotel! Once you grab your luggage and you clear customs at the airport, don't... more