We stayed at HVWS end of Sept into Oct 2008 and overall it was nice to get away but they could do so much better. My wife and I paid for extra leg-room on our flight and this was well worth it, we also paid to sit together a bit of a con but for some people the idea of... more

Stayed at the Holiday Village White Sands for 2 weeks in September 2008. The complex and country is absolutely beautiful and by no means "built on a swamp". Yes there are a lot of mosquitos but this is Mexico! Rooms are very very clean (maid service everyday), staff are really friendly and could not do enough for you and the... more

We stayed at the Holiday Village White Sands during 27th September - 11th October 2008. Me & my boyfriend are a young couple and were looking for a relaxing holiday with a few activities to do. Flight - We flew with first choice from london gatwick. Flight was ok and passed quickly! On arrival at Cozumel airport there is a... more

Oh my god.... if the brochure would have mentioned that this hotel was built on a swamp I definately would not have booked it!!!! the hotel and beach was infested with mosquito's, ants, sand flies and wasps all of which had a field day with us unsuspecting brits..... when the rain came.. which it did the hotel got totally flooded...... more

We stayed at the Occidental Allegro ("White Sands") with two other couples from October 5-12, 2008. The grounds, restaurants, pools, beach and dive operations were all outstanding. Mosquitos were prevalent throughout the area (not only at this hotel), the worst in memory for any of the locals we spoke with. The hotel did institute spraying during our stay and the... more

AKA The Allegro, we booked this well over a year in advance. Having young children and previously been to a Beaches resort in the Turks & Caicos Islands we arrived with high expectations of what we believed to be a very good family hotel. Unfortunately, while we enjoyed our holiday we expected much much more from a hotel that First... more

We returned home on Sunday after 2 weeks at HVWS. We were a bit worried after reading reviews posted here but we need no have been. Have no complaints about the food in fact put on a bit of weight, The staff were all helpful and worked really hard especially the chambermaids. Cocktails were ok especially the Chi-Chi. Penny &... more

I was concerned about this hotel after reading all the terrible reviews but I have to say, it was much much better than I thought it would be. Don't get me wrong, it is not a four star hotel, however apparently it is being changed to a three star hotel next year which would be more apt. We were greeted... more

I travelled in a group of 6 and we were all a little aprehensive about going but all our past holidays have been fantastic so we thought a holiday is what you make it. After a little under 2 hours delay from Gatwick we arrived at Cozumel Airport, Its fairly small, immigration fairly slow and the baggage even more so... more