The transfer by mini bus was short and sweet, no long line ups and we were able to avoid the Hawkers selling time share and trips etc at 'great ' rates. After you collect your luggage proceed to the bus area out the main doors and look for your tour operators representative. Unless you need help with luggage just keep... more

This was our first time to go to an all-inclusive. From reading the reviews, I was a bit concerned but really tried to go with a positive attitude. There were alot of positives at the resort. The majority of the staff were very friendly and would go out of their way to make you happy. We were pleasantly surprised to... more

Attention on the doctor of the hotel 120USD the consultation! The staff of hotel no sympathique more

I stayed for 1 week with my partner in May this year. I have a mixed review of this hotel, but mainly good. The good: The lobby area was amazing, I've never seen anything like it, it was huge but each corner was decorated differently. Beautiful. The buffet room, coffee shop, Italian restaurant all good. The staff were very friendly,... more

I've gone to all inclusive vacations every year for 17 years and most were in Mexico. I'm not a real fussy person. I've had ups and downs but this has scarred me for life. Where to I begin? The mildew smell in the room was to be expected. But I didn't expect it in the pillows, sheets and couch. Everything... more

We just returned from the Turquesa last week. I was also leery of of all the bad reviews I had read and was afraid to go. I'm glad we ignored them and went anyway. The Hotel isbeautiful,modern and very clean. The rooms are very spacious, however, the open concept washroom can be a little anoying for a family with children... more

We stayed at the hotel from 12-14 Aug 2008 for a special treat during my girlfriend's 50th birthday. The concierge staff welcomes you and gives VIP treatment with a quick map overview of the resort. You are given an invitation for a "Special VIP tour" the following morning. We were suspicious that it would be a sales pitch for a... more

For people who never been in all inclusive hotels, this is nice place to stay. All the details below are for people who already traveled before. Food is average. Service is terrible. Hotel rooms are already needs work, I am not giving details since hotel is working hard on fixing all problems. Entertainment is non existent. For people with kids... more

I will start by saying we know what to expect at a all inclusive resort. This is a beautiful resort with above average food and nice pools. But the management team could not run a Motel 6 much less a 4 star resort. From the time we checked in till we left they we're either not to be found or... more