Overall, the resort is nice, the food was so-so and the service was hit or miss. ************ Before I get into my review - BE CAREFUL OF YOUR VALUABLES there. My friend's BlackBerry was stolen at the pool area. Granted we should've been a little more cautious with leaving stuff unattended, but you just don't expect this to happen at... more

Generally, the service was very good. Although it is no fault of the resort, I would highly dissuade you from going to Cancun this time of the year because every day was any where between 88 and 95 degrees. It was simply too hot for me to really enjoy. Anyway, the beds were incredibly hard -- so were the pillows.... more

My boyfriend and I stayed at the Paradisus for a week at the end of July. We chose this particular resort among others with similar ratings because it seemed to be closest to the Cancun airport (without actually being in Cancun). Sure enough, we were the first in our shuttle van to be dropped off. When we arrived, they did... more

From the moment I arrived with my very picky 22 year old daughter I was anxious. What if it wasn't everything the reviews said it would be? What if it was too quiet, the food awful, etc. etc... What an immediate waste of my energy worrying! From the moment we experienced the Royal Service Concierge service for check-in until the... more

We stayed at the resort from 07/13/08 - 07/18/08 for our Honeymoon. When we arrived the room was all set. We stayed in the ( 500 block ) section which was approx. 3 min walk to the main area, bars, restaurants, etc. The weather was perfect ( around 95 degrees and sunny ). Breakfast, lunch and dinner in the main... more

I stayed with my husband and 6 and 4 year old boys as well as my parents. I booked the rooms together - not only were we on different floors we were in different buildings. My parents had a much nicer room on the third floor with an ocean view. We had a ground floor facing not much, and they... more

I had booked 3 rooms for 6 nights (for 2 couples and 2 children) at the Paradisus in October 2006 for a February 2007 vacation. When we arrived, we were informed that "the hotel was overbooked" and we could be moved, at no cost, to the "sister hotel" in Cancun. A large corporate group had apparently booked multiple rooms in... more

My family and I stayed at the Paradisus from June 22-29 of 2008. We had an AMAZING time. The service was incredible and everyone treated you as if you were royalty. It didn't make a difference if you tipped or not they all treated you great! The Food was also SPECTACULAR! The French Restaurant had the best quality of food... more

My family and I recently visited the Paradisus Riviera in Mexico. The weather was great and it was not crowded. We were there between June 12th and June 19th (2008). My children were adult ages and they found plenty to do. Lots of non-motorized water sports that did not cost anything. Unlike some of the previous reviews I read, we... more