Azul was amazing!! Each member of the staff was wonderful and made our stay just perfect. Hans, our beach butler, was friendly and attentive and made the time spent on the beach relaxing yet fun. The beach at the resort was a powdery white sand with crystal clear water- a bit rocky in some areas, but it doesn't pose problem.... more

After reading almost a year of reviews for the Azul it is finally my turn! Overall we had a fantastic stay at the hotel - it is a lovely place to spend a holiday and a great venue for a wedding. I will start by saying that we had a few things go missing (my son's Nike trainers and my... more

We traveled to Azul July 31 - August 5. A co-worker had been there over Memorial day weekend and told us how great it was. We absolutely LOVED it!! The resort is beautiful and the staff can't do enough for you. Upon arrival we weren't even out of the taxi yet and someone was waiting to greet us with a... more

11 of us flew out to the Azul for my wedding. The rooms were clean, could possibly have been a little bit bigger, but were fine and had everything we required. The food was fab, where ever we decided to eat, it was all cooked to order and tasted lovely. the service from all the waiters was second to none,... more

This place is paradise. It is absolutely gorgeous, and well maintained. The entire staff are amazing. They all know you by name and are willing to do whatever it takes to make sure your stay is as perfect as possible. We stayed there for a wedding, and it was perfect for that. It is very small and intimate, which works... more

Stayed in a deluxe room for a wedding. Staff was attentive and provided excellent service. Beach butlers were particularly wonderful (brought towels, drinks, sunscreen, whatever was needed!). Location is right on the beach and is beautiful, and it is just about 30 minutes from Cancun airport. Rooms were spacious, clean and comfortable. Food was delicious and there was a broad... more

My husband and I were at Azul mid June 2008 for our Honeymoon. Prior to going to Mexico, we received a phone call confirming that we were still coming. Upon arrival at Azul, we found out that there was “no room” for us. I was really upset, especially since we had our vacation booked since January or February 2008, and...we... more

Last December my mother and I stayed at the Iberostar Del Mar as a home base while touring numerous hotels looking for a location for my upcoming wedding. We narrowed it down to Azul beach and El Dorado Maroma (EDM) both run by Karisma Hotels. On this trip I brought my fiancee and we spent half the week at Azul... more

Our family of 8 (7 adults & 1 8-mo-old infant) enjoyed a 1-wk vacation in June. We were not very happy when we first arrived to find that they did not have the deluxe rooms available that we had reserved several months in advance. We were placed in smaller superior rooms for 2 nights until deluxe rooms became available, which... more