We stayed at the Excellence for 5 days in October. The resort is beautiful and the service at all the restaurants is great. The food at Spice and Barcelona is fantastic. Chez Isabelle is good as well, they have a very good cheese cart. The main issues I had with the resort were the fact that there were NEVER any... more

We just returned from a fantastic honeymoon. Excellence really kept up to there name. I spent a year reading all the reviews and taking the good and the bad making notes. So I am going to try to make this review so that it can be a useful as the past reviews I read. Highlights Restaurants Food, service, hospitality amazing.... more

Just returned from a week's stay at the Excellence. Upon arrival in our room in building 6 on the first floor (not ground floor), noticed the sliding door did not lock. Called for service. Maintenance man claimed it was repaired, but it was not. On the first evening, maid knocked on the door for turning bed down. We turned down... more

Overall had a brilliant time at the ERC. I can only agree with the majority of comments about the superiority and quality of this hotel. I don't want to repeat everything already said so will add a few different comments. This is the most friendly hotel I've ever stayed in, guests and staff 95%of the time spoke to you, and... more

We just returned from our trip to Riviera Maya and had a great time! We stayed at Excellence Resorts for 6 nights and it was mostly "excellent". However, there were a few things that were not. The hotel grounds are beautiful and very well maintained. The pools are amazing and also well maintained and clean. The beach front was gorgeous... more

We have just returned from a two week stay at the Excellence and can truthfully say that, although we are well very travelled, that this has been one of the best holidays we have ever experienced! The only negative thing that we could find was that we had to leave! We enjoyed our vacation so much that we are already... more

We went for our honeymoon at the end of May. We had friends go there for their honeymoon two years ago when it was owned by Secrets and they raved about it. I think the quality has really diminshed with the new owners. The property was beautiful. However, there were definitely some problems. Our honeymoon suite had two full beds!... more

My husband and I were looking to book a trip to Mexico for some much needed R & R and couldn't have picked a better location! The Excellence was a wonderful resort. We did not have any of the problems in any of the negative reviews (i.e. bugs, bad smell in the room, etc.). The room didn't exactly smell like... more

wow what a place first things first any one who moans about this place is very very hard to please or have something very wrong with them .There were 14 poeple who stayed at this hotel from our flight and we were all well traveled and each and every one of us were blown away by this place it was... more