We stayed from Aug 14-21. First time at an All Inclusive and was scared due to some reviews I've seen on here.... I don't know what the other people who wrote bad reviews were talking about... This place is beautiful. The staff was amazing. Food was above average. It's not top food, but if I wanted that then I would... more

My husband and I (in our mid-30's) spent a week at the Grand Sirenis Riviera Maya from August 17-24. Overall we had a great time. We thought the resort was beautiful, loved the natural setting, and thought the service from beginning to end was absolutely fabulous! I had read the negative reviews before we left and was a bit nervous,... more

This is truly a mega resort! It is huge and that comes with plus's and minus's. On the plus side the amenities and entertainment are many and varied and everywhere is spotlessly clean ( I have never seen pools so well maintained!). On the minus it is difficult to see why this resort is classed as five star. The food... more

This was an amazing holiday for me, my husband and daughters aged 7, 4 and 2. After a 22 hour journey from the UK we were thrilled with the room. It was large, clean, well equipped and the jacuzzi was a great feature. Check in was fast and efficient and they got us and our luggage to our room very... more

We were moved to the Grand Sirenis, from a horible hotel in Cancun. We Knew nothing of the hotel and did not know what to expect after our disaster which lasted 12 hours in Cancun. We arrived at this resort and were over the moon, we went with 2 children ( ages 7 and 5). It was just perfect, the... more

We spent two perfect relaxing weeks in this great resort with our 15 year old son and 10 year old daughter. If you are looking for Playa Carmen or Cancun nightlife and shops stay at those locations. If you are looking for great pools, great beach (a pair of water shoes is wise to avoid hurting your toes on rocks... more

went to this resort for rest and relaxation! Had a wonderful time the lobby area was so open and relaxing. Huge pool area. grounds kept very clean. Lots of staff to take care of your every need.great nightly entertainment. The rooms are wonderful they have huge jetted tubs and 8 head showers huge rooms with lots of space to strecth... more

My husband and our two teenage children [son of 16 and daughter of 13] have just returned from two fantastic weeks spent at the Grand Sirenis. We've stayed in 5 star hotels in the US, Europe, Africa & the Middle East and have never experienced such willing, cheery and friendly service as the Mayans give. Rooms The junior suites are... more

Not one of my greatest vacations; I've had better. The pools were great. The hotel was average. The restaurant El Rancho and the buffet were good. Chef Octavio was the best. Some of the staff were rude, especially the waiter Miguel from the restaurant Las Baracas. If you are going there for the beach, it is very rocky and small.... more