Thinking about keeping our Feb. reservations against our T.A's advice. Anyone seen or heard anything about the progress there??
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Thinking about keeping our Feb. reservations against our T.A's advice. Anyone seen or heard anything about the progress there??
FYI!!!! Recieved this today!!
To: lrosado@omnicancun.com.mx
Sent: Friday, January 13, 2006 6:51 AM
Subject: Opening Date
Hola Senorita/Senora,
I know you are very busy but could you please let me know the date that your Jacuzzi Beach Bar and Beach Restaurant will be completed?? I read that it would be at the end of the first week in Feb. I didn't know if this was the 4th or 11th?? Muchas Gracias Again!
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REPLY-----------
Good Morning,
The official date for reopening of Kuku's and Piña Colada is March 1st, 2006
Leticia Rosado
Chief Concierge
Member of Les Clefs d'Or
Omni Hotels is proud to be ranked “Highest in Guest Satisfaction Among Upscale Hotel Chains”
How could the same person give such drastically different responses to the same question only 3 days apart????? Do you think different people are replying using the same name?
Lejaff
I think you probably hit the nail on the head!! I'm sorry to have posted the bad news but I figured you would like to know. I was so happy for you when you got the good news even though it wasn't good for our dates. If it's any consolation this has been turning into the vacation from HELL for us. We're rebooked at the RIU Caribe. It looks nice but I'm hearing mixed reviews about the Ocean there!!?? I wish you good luck.
Thanks! bad news or not, I'm so glad you told me! I wrote back to "Leticia Rosado" asking for the truth and am interested to see what information I get this time around. I really really hate being lied to more than anything. It's so hard to get any information at all that if you are lucky enought to get it directly from the hotel, you assume you can rely on it.
I'm ready to bag this whole trip completely and head to Jamaica instead!
I am going to call the numbers that are listed on Her Emails , I already did today but there was no answer maybe tommorow in the AM I will have luck. I will try to Speak personally to Leticia and get a staight answer and then post What ever She tells Me.
Thanks so much! I'll be interested in hearing what they tell you over the phone.
I just tried again and there is still no answer I will try again on Monday.
We are also booked for the first part of march. and yes this is turning into a vacation from _____! We are now booked for our third hotel and it better be our last. I show my daughters one hotel to then turn around and tell them nope here is the new one.
I still haven't heard back from my latest e-mail to the Omni, but I'll post it when I do!
I would think if you are going in March, you should be all set, but of course I am the same person who believed the Omni when they told me everything would be up and running by the second week of Feb.
I realize the hotels are anxious to open, and want to provide people with good news, but I don't think they have a clue how frustrating it is when they provide inaccurate information. In the end, they are just hurting themselves by sending out differeing information.
You know it'll be ready for Spring Break!!!!!!!! (No offense to anyone)