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Cancun Forum: Omni Opening!!!!

Pennsylvania
55 forum posts
 Omni Opening!!!! 

Thinking about keeping our Feb. reservations against our T.A's advice. Anyone seen or heard anything about the progress there??

Pennsylvania
55 forum posts
21. Re: Omni Opening!!!!

FYI!!!! Recieved this today!!

To: lrosado@omnicancun.com.mx

Sent: Friday, January 13, 2006 6:51 AM

Subject: Opening Date

Hola Senorita/Senora,

I know you are very busy but could you please let me know the date that your Jacuzzi Beach Bar and Beach Restaurant will be completed?? I read that it would be at the end of the first week in Feb. I didn't know if this was the 4th or 11th?? Muchas Gracias Again!

*******************************************

REPLY-----------

Good Morning,

The official date for reopening of Kuku's and Piña Colada is March 1st, 2006

Leticia Rosado

Chief Concierge

Member of Les Clefs d'Or

Omni Hotels is proud to be ranked “Highest in Guest Satisfaction Among Upscale Hotel Chains”

Boston
95 forum posts
22. Re: Omni Opening!!!!

How could the same person give such drastically different responses to the same question only 3 days apart????? Do you think different people are replying using the same name?

Pennsylvania
55 forum posts
23. Re: Omni Opening!!!!

Lejaff

I think you probably hit the nail on the head!! I'm sorry to have posted the bad news but I figured you would like to know. I was so happy for you when you got the good news even though it wasn't good for our dates. If it's any consolation this has been turning into the vacation from HELL for us. We're rebooked at the RIU Caribe. It looks nice but I'm hearing mixed reviews about the Ocean there!!?? I wish you good luck.

Boston
95 forum posts
24. Re: Omni Opening!!!!

Thanks! bad news or not, I'm so glad you told me! I wrote back to "Leticia Rosado" asking for the truth and am interested to see what information I get this time around. I really really hate being lied to more than anything. It's so hard to get any information at all that if you are lucky enought to get it directly from the hotel, you assume you can rely on it.

I'm ready to bag this whole trip completely and head to Jamaica instead!

Cancun...
3,705 forum posts
25. Re: Omni Opening!!!!

I am going to call the numbers that are listed on Her Emails , I already did today but there was no answer maybe tommorow in the AM I will have luck. I will try to Speak personally to Leticia and get a staight answer and then post What ever She tells Me.

Boston
95 forum posts
26. Re: Omni Opening!!!!

Thanks so much! I'll be interested in hearing what they tell you over the phone.

Cancun...
3,705 forum posts
27. Re: Omni Opening!!!!

I just tried again and there is still no answer I will try again on Monday.

Byron, MN
184 forum posts
28. Re: Omni Opening!!!!

We are also booked for the first part of march. and yes this is turning into a vacation from _____! We are now booked for our third hotel and it better be our last. I show my daughters one hotel to then turn around and tell them nope here is the new one.

Boston
95 forum posts
29. Re: Omni Opening!!!!

I still haven't heard back from my latest e-mail to the Omni, but I'll post it when I do!

I would think if you are going in March, you should be all set, but of course I am the same person who believed the Omni when they told me everything would be up and running by the second week of Feb.

I realize the hotels are anxious to open, and want to provide people with good news, but I don't think they have a clue how frustrating it is when they provide inaccurate information. In the end, they are just hurting themselves by sending out differeing information.

Pennsylvania
55 forum posts
30. Re: Omni Opening!!!!

You know it'll be ready for Spring Break!!!!!!!! (No offense to anyone)