We went to the Dreams for our honeymoon between 6/15-6/21. We are both in our late 20’s and weren’t looking for a spring break type hotel which this wasn’t.

The Hotel/Room: The hotel was always very clean and it was large enough to feel like you can relax by yourself. The room was nothing more than a typical hotel room with a great view. We over looked the dolphins and every morning was treat to see them playing and swimming with each other.

The Staff: Most the reviews that I read people seemed to agree that the staff made an effort to remember guests by name and make their stay extra pleasant. We did not experience this. Even though we tipped we didn’t feel like more than just an average guest 99% of the time. I will make a point that every staff member was polite and never did anything to lessen the experience. Maybe I was just expecting more based on reviews. The consigner did have a birthday cake delivered up to our room after I asked for it the night of my wife’s birthday which was awesome.

The Entertainment Staff: This was the best part of the hotel experience. They always had events planned and we defiantly took advantage. The bike ride tour and volleyball were our highlights.

The Food: The sushi bar and seaside grill were always great. We made a point to eat dinner at both places more than once on our trip. The world café is a buffet with a few decent options every meal. Don’t go expecting A+ food, but it was defiantly good enough for breakfast and lunch.

The Bars: My only two complaints were that their choices of alcohol were limited to bottom shelf brands and the bartenders were slow/overwhelmed most of the time. However, it is Mexico and we were on vacation, it’s not like we were in a hurry.

Location: Great Location, the beaches were a little small but the hotel was in walking distance to the clubs/shopping. We never used a bus or a taxi to get around. However, if you want to go to Margaritaville or Bubba Gump you probably should catch a bus/taxi.

Spa: On my wife’s birthday she went to the spa for a hot stone massage. I can’t review this first hand, but she did enjoy it.

Pool: Small. We only went in one time. It’s where most the kids spent their days. Stick to the beach and you will be fine.

The Dolphin Swim: The experience was fun but too short. The dolphins are well taken care of and the staff was very nice. They try to sell you pictures at the end $25/ea and $144 for the set. A bit of a rip off if you ask me, we didn’t buy.

Where the Hotel Missed: My biggest disappointment was that I had called five days prior our trip to make sure that they had us down as honeymooners which they confirmed. When we checked in we were escorted past numerous rooms with a “honeymooners” banner on the door. However we did not have one on our door which put a bit of a damper on the vacation from the start. It took me hounding the consigner for two days until they finally set us up with the banner and a decorated hotel room. Also, I guess we checked in at the wrong time since we weren’t offered a hot towel and cookies as mentioned in other reviews. 4:30 pm = too late?

just returned from mexico after the swine flu was declared a pandemic.no sign of anything related. dreams is absoloutly the best hotel i have ever stayed in it had everything u could ask for.twice daily maid service beautiful spa very professioal staff all round. weather fantastic even though they said it would be raining every day.location excellent all round great place to visit and fab hotel.defo go bk nxt year.loads of shopping to be done.

Me my partner, our three children (3,6 &7 year old) and our 15 guests stayed at the Dreams Resort form the 4th of June 2009 until the 14th of June 2009. The main purpose of our stay was for our wedding which was organized for the 9th of June.

It was simply the best place we have ever been, amazing staff, food, accommodation, facilities, weather. The kids loved every minute of it. It is even better than any brochure suggests.

I would highly recommend this for people of all ages especially those with kids. Where else would you have dolphins swimming 5 feet from you room??

What I really liked about the place was the type of people it attracted. There was no 18-30 tacky stuff going on, just great entertainment.

If you are planning to have your wedding here I would highly recommend it. Couples who went with us were saying they wish they had done the same. It is something really special.

Were hoping to get back there later in the year.

The Dreams Cancun is just that 'a Dream Holiday'.

The Dreams is perfect....!! It's my second time back to Cancun; this time I wanted a pampered holiday for myself and my hubbie! . As all the hotels tend to be all inclusive now, it's worth getting something a little special as you'll spend quite a bit of time in your hotel resort. The Dreams was perfect for me; it was spotless, great choice of food and drinks, no hassle, relaxing with a really nice atmosphere as it attracted really nice travelers; giving it a great atmosphere. The staff are fantastic, they offer at all times excellent customer service. The Spa centre is great and if you are on honeymoon you will probably receive vouchers and receive champagne with strawberries!
The entertainment team did a great job keeping both kids and adults entertained. There was so much to do... there are lots of water sports on offer and you can swim with Dolphins too! (Local charge).
Coco Bongos is just brilliant... you really have to go and experience it! Racing speed boats in the lagoon, swimming in underwater rivers; jumping into sink holes; paragliding, snorkeling, ... Cancun is great Craic !!! (FUN). There are lots of sightseeing tours too, particularly if it's your first time it's good to see the history. You can even book a trip and swim with whale sharks!! Cancun is really a playground for Adults; there so much to do and having a really good base like the Dreams really was the cherry on the cake!! I spend as little time as possible in my hotel room (if you lived in Ireland you'd understand... it would rain 400 days a year if there were that many days available!!) therefore it was fantastic to stay and be pampered in a great hotel. You can do a bar crawl and not have to leave the hotel ;0).. It rained a bit on one day and we still all stayed in the pool having cocktails and playing volley ball.... !
Again…. to echo what a lot of travelers are saying! If you have the cash.... please do TIP and Tip Again!! It is well deserved and they work so hard and are on low pay. You can get change in dollars at reception. It was good to see the Irish flying the flag high on this one ... good on you lads… keep it up!!
Finally, have a fab holiday!
Slán xxx