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Dreams Cancun Resort & Spa: Traveler Reviews


Punta Cancun s/n, Zona Hotelera, Cancun 77500, Mexico
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85% Recommend
4.0 of 5 stars 1,484 reviews
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Not bad . . .

Dreams Cancun Resort & Spa

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3 of 5 stars
semiscience   1 contribution
Canada
Jul 12, 2009 | Trip type: Family
0/5 found this review helpful

I had high expectations for Dreams. It has a good reputation as a top hotel. Unfortunately, you should know that they do not serve premium drinks unless you ask for them by name. Even then, the liquor is watered down to the point where we intentionally did rows of shots to see how long it would take to feel it. I think the buzz we eventually felt had more to do with expectancies than with blood alcohol levels.
The food was good, although I would have liked to see different menus each day. After 7 days we had grown tired of the same buffet menu.
I should say that I had not been at an all inclusive before - we like cruising, so maybe our expectations are skewed.
Bottom line . . . premium prices, less than premium hotel.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with Extended Family
  • Age group 25_34
  • Member since April 20, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $581 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Extremely pleased!

Dreams Cancun Resort & Spa

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5 of 5 stars
Jenaemarie   2 contributions
New York, N.Y.
Jul 11, 2009 | Trip type: Couples
5/5 found this review helpful

This resort is wonderful. I just returned from a five day/ four night stay. First, it is no more than twenty to thirty minutes from the airport. Upon arrival, you are given a cool towel due to the fact that the lobby is an open not enclosed, so there isn't any air conditioning. The room was nice, simple decor but still nice. The food was great at the restaurants, but the buffet restaurant (The World Cafe) was not great. Breakfast was often cold and not too appealing. All of the staff members were nice and always friendly. I didn't utilize the pools, but the beach was great. All other aspects of the resort were also great ( the activities, the amenities, the bars) . All in all a great place to stay in Cancun!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35_49
  • Member since April 25, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $581 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Couldn't ask for a better honeymoon

Dreams Cancun Resort & Spa

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5 of 5 stars
CALIGIRL121308   1 contribution
CALIFORINA
Jul 9, 2009 | Trip type: Couples
5/5 found this review helpful

My husband and I stayed at the Dreams hotel for 1 week in December and had an amazing honeymoon!!! When arriving at the hotel we were greeted, asked if we wanted a warm lemon scented towel to freshen up, and ice cold bottles of water while we were waiting to be checked in to our room. Our plane arrived earlier than expected so it was about 2-3 hours to early to check in. The staff was great!!! They had our room prepared for us within 30 min. and to our surprise they upgraded us to an ocean view room for free. On top of the excitement of the upgrade, we got to the room and there was a honeymooners banner across the door where everybody could see we were newly weds, it was so cute. Inside the room there was fresh red rose petals sprinkled all over the floor leading to the bed, where there were more petals shaped in a huge heart, and in the middle was two swan shaped towels with their beaks together smelling a fresh red rose. It was breathtaking!!!! We also recieved a complimentary bottle of champagne with two wine glasses and a fruit plate for two. Every morning we woke up excited to begin another day in cancun. Room service was also nice to have, and it being 24hrs made it very convenient . The variety of restraunts were great, and the bars were fun to enjoy for free. Our favorite bar was the barracota, we loved being able to sit on wood swings while enjoying a drink or two... or three :) . Also I will never forget the main reason we went here, the beaches!!!!! Amazing shades of blue, that you are not used to seeing in California. The water was always crystal clear, no matter the time of day, and the white sand was so soft and powdery. We had a unforgettable honeymoon, and have already booked another vacation at the Dreams hotel in December so we can recapture the special moments once again while we celebrate our 1 year wedding anniversary!!! See you in December 2009.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay December 2008
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 18_24
  • Member since July 09, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $581 (year-round)
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Nice vacation however, a little disappointed in accomadations

Dreams Cancun Resort & Spa

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4 of 5 stars
mjstro   1 contribution
Baltimore
Jul 5, 2009 | Trip type: Family
0/3 found this review helpful

The entertainment staff was great. Especially Zairy and Rita. The went out of their way to have fun with all of the guest. Overall service was good and food was good. My husband and daughter loved the Dolphin swim. The downside was when we checked in, we were to have a room with 2 beds and were given a room with 1 king. When we asked to be changed, the manager on duty was not very helpful. We stayed at Secrets in January and thought the service and check in would be similar. Hands down Secrets wins!

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since June 17, 2003
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $581 (year-round)
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Mexican Dream Come True

Dreams Cancun Resort & Spa

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5 of 5 stars
kjbray   1 contribution
Virginia
Jul 4, 2009 | Trip type: Family
5/5 found this review helpful

Spent 6 days with husband, daughters, sons-in-law and grandkids. Couldn't have been better. Wonderful staff, great food, most beautiful location in Cancun. Rooms were clean and housekeepers took very good care of us, even remembering to leave an extra sheet each day so my grandson could make a 'fort.' Took salsa dancing lessons and Spanish lessons from Rita, and everyone was kind and attentive. We had three rooms in different locations and each one had terrific views. Two beaches, one calm, one more challenging give options. We're saving our pesos to go back!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Extended Family
  • Member since March 12, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d152887?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $581 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Dreams Cancun Resort & Spa Also Known As

  • Dreams Cancun
  • Dreams Cancun Resort Spa
  • Dreams Resort Cancun
  • Dreams Cancun Resort
  • Dreams Hotel Cancun
  • Dreams Resort
  • Dreams Cancun Hotel
  • Dreams Resort Spa
  • Camino Real Cancun
Address: Punta Cancun s/n, Zona Hotelera, Cancun 77500, Mexico