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Club Med Cancun Yucatan: Traveler Reviews


150807 Punta Nizuc | Estado de Quintana Roo Cancún, Cancun 77500, Mexico
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86% Recommend
4.5 of 5 stars 339 reviews
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Great active beach vacation for the entire family

Club Med Cancun Yucatan

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5 of 5 stars
brittfam6   1 contribution
colorado
Jun 16, 2009 | Trip type: Family
2/2 found this review helpful

I don't know how the GO's (employees) in Cancun could have done more to make our family's vacation any better. From check in to check out, every GO we met acted like we were long lost friends. A brief preamble- the following may sound like an advertisement for this place, but this is our 3rd Club Med vacation and this was by far our favorite.Florida is nice and the employees were great, as was the food, but the setting is not nearly as nice.We found Punta Cana's employees to be mediocre, sometimes rude, sometimes lazy. This was several years ago, so hopefully things have changed for the better The beach is nice, but not as nice as Cancun's, and if it rains there is nothing to do. You couldn't have paid me to go back there when I got home.
I don't know how the GO's (employees) in Cancun could have done more to make our vacation any more enjoyable. They were helpful in assisting us with multiple water activities such as wind surfing, water skiing/ wake boarding, snorkeling, sailing, water aerobics, etc. The tennis instructor Luis is hilarious and makes you feel good about playing in sauna like conditions. The restaurant service was excellent, as were the bartenders and beach service. The photographers made my kids look like action heroes or movie stars. The youth group leaders did their best to keep the entire group entertained and happy.
After a long day's work at their usual position, the GO's take part in plays and organized dancing until late in the evening, and always seem to be in a good mood- I don't know how they have the energy! We were often joined at our tables at meals by various GO's, and all were extremely interesting, entertaining people with widely varied geographic and cultural backgrounds. There was not one GO we met that we would not invite into our home for an extended visit. The guests seem to catch the vibe of the staff and become much more friendly towards each other than we have experienced, even in other all inclusive facilities. All of the activities anyone can take part in, even if they seem silly, make the guests let down their guard and enjoy themselves. And you are certainly not obligated to do anything- you can just lie by the beach or pool with a cool drink if you want.
I've got to attribute a large part of the excellent dynamic of the facility to the head GO- Olivier. I didn't even know what his exact role was until midweek- greeting us at breakfast and dinner, entertaining us in the productions, checking on us on the beach, etc. He brings in entertainment above and beyond what I would expect- musicians, circus acts, belly dancers, etc. We were sometimes exhausted at night, but were captivated by these acts and stayed up much later than we had intended.
Overall, a great time. We will definitely be going back soon.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Member since November 03, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $361 (year-round)
Call now to book: 1-800-548-1299 from Club Med
Perfection in paradise

Club Med Cancun Yucatan

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5 of 5 stars
SilverlakeJake   4 contributions
Los Angeles
May 11, 2009 | Trip type: Couples
4/4 found this review helpful

Really could not have asked for more... as previously mentioned in other reviews, the G.O. staff really treat you like family and welcome you with open arms. Everything went off without a hitch: The food was excellent, the entire Club Med staff friendly at all times, the grounds meticulously cared for. But what are you really here for? Relaxing, eating, drinking! This place is laid out to facilitate copious amounts of all three.

We were there as part of the yearly Atlantis week and will definitely be back next year.

I have to mention a couple of special people: Oliver, the village Chief made every effort to make us feel welcome. At the end of the week as the busses were taking people back to the airport, he actually boarded each and every one to say farewell and shake each guests' hand! Second is Delph, she really can make a mean Mojito. It was nice getting a chance to eat lunch with her near the end of our stay.

I really can't recommend Club Med enough. It's especially great for those who wish to not plan out an entire trip in detail. At Club Med you simply show up.

Food: Excellent... Especially the Tapas and La Pergola and the Mexican cuisine at Las Cazuelas.
Rooms: Standard, the A/C works well and they have cool rain showers in the bathroom.
Staff: The best I've ever encountered. The Beach Boys will learn after a couple hours what you like to drink, and they will keep the drinks coming!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since February 23, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $361 (year-round)
Call now to book: 1-800-548-1299 from Club Med
Incredible Resort, Incredible Staff, I Will Be Back !

Club Med Cancun Yucatan

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5 of 5 stars
DecadentDucks   1 contribution
Vermont
May 5, 2009 | Trip type: Couples

We spent a week with Atlantis Events (a gay tour company) and spent a week at Club Med Yucatan. I don't think there was anything to complain about. We stayed in the Jade Building, which has a separate Concierge area, which was well worth the extra money. The extra beach towels, bottled water, room service and large rooms were definitely nice.

Fanou, the General Manager was very nice and gave me a tour of one of the suites, to see if they were worth the upgrade next time we went. It's a definite possibility, they are so nice! Myra in the Concierge area was very helpful too.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since May 05, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $361 (year-round)
Call now to book: 1-800-548-1299 from Club Med
Awesome, awesome experience with Atlantis at Club Med.

Club Med Cancun Yucatan

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5 of 5 stars
LKnSF   21 contributions
San Francisco, California
May 4, 2009 | Trip type: Friends getaway

We had an awesome week, the G.O.'s, Olivier - Manager and the entire staff from landscapers to the housekeepers treated us as if we were family. There is SO much to do at the resort and everything is included. If you need a place for family reunions, weddings, bachelor party or a special place for a group get away, this is it. Too bad the H1N1 virus overshadowed our vacation but thank god we were at club med.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 35-49
  • Member since February 23, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d152890?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $361 (year-round)
Call now to book: 1-800-548-1299 from Club Med
700 Gay Men in Paradise

Club Med Cancun Yucatan

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4 of 5 stars
michaelinps   7 contributions
california
May 4, 2009
2/2 found this review helpful

I just got back from a week-long vacation at Club Med, Cancun. I had read many reviews prior to my arrival and most were spot on.

Location ~ Club Med has the best location on the beach. It is at the far end of the strip and secluded by a jetty that blocks the waves from crashing in during the wind-filled days. The sand was soft and white. Truly an ideal location

Rooms ~ We stayed in the 6000 building. One of the closest buildings to the village but still a bit of a hike. The property is sprawling. The room was just average. They recently completed a renovation to the rooms so the fixtures, beds and television were upgraded. The room was a bit small and nothing special. We had a view of the lagoon and on more than one occasion saw a crocodile glide past in the water. Maid service was good and the staff friendly.

Outdoor Activities ~ I mostly swam in the ocean and layed by the pool. I did waterski one day. Be aware, you must sign a release that there are crocodiles in the water and you must ski at your own risk. I also snorkeled one day. The water was choppy and there was a strong current. Saw many fish and aquatic life though. Not as spectacular as some snorkeling trips I have been on.

Food ~ I had heard great things about the food from past reviews. To me is was just average. There was a lot to choose from in the Hacienda Buffet but I enjoyed the mexican buffet at Las Casuelas. I also perferred Las Casuelas for dinner. We ate there most nights. If you are a foodie, as I am, you won't be overly-impressed, but it is tasty and well-presented.

Staff ~ I was impressed with the friendliness of the staff. Since our group chartered the entire resort and threw wild parties nightly, the GO's really let their hair down. Often partying with us until the wee hours of the morning. Everyone greets you as you walk by with a friendly smile and an "HOLA".

Public Areas ~ The pool was nice and quite large, the bar areas seemed well maintained and even though our group were drinkers, nobody really had to wait long for a drink.

Overall Impression ~ The resort could stand further upgrades. The property seems to have had many facelifts but no full overhaul. Through the fresh paint and new fixtures, it looks and feels like an older resort. Although no families were in attendance during the week we were there, it seems truly geared to a family oriented clientele. i am not sure what the staff thought about having 700 gay men decend upon their peaceful resort, but I can assure you that by the end of the week they were having the time of their lives.

On a sad note ~ Due to the Swine Flu epidemic, we were the last group to enjoy the resort. The group attending the following week cancelled and bookings were so low for the following weeks that the resort is closing for at least a month and perhaps indefinately.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Large Group/Tour
  • Age group 35-49
  • Member since May 03, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $361 (year-round)
Call now to book: 1-800-548-1299 from Club Med
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Club Med Cancun Yucatan Also Known As

  • Club Med Cancun
  • Club Med
  • Cancun Club Med
  • Club Med Cancun Resort
Address: 150807 Punta Nizuc | Estado de Quintana Roo Cancún, Cancun 77500, Mexico