Rooms: older and unpretentious but clean and comfortable. Lagoon view (or basically boulevard side) was not bad, but if you want to spend a little bit more on the ocean side - it might be worth it.
Restaurants: inside - not a gastronomical delight but very decent. We used them for breakfast and for occasional lunch and drinks on the beach. If you take the convenience into the account - there is no better alternative. For the dinners we ventured outside of the hotel, and every night it was a hit. Just ask the staff, and they will be happy to provide tons of info. Because of the hotel's location, there are plenty of options within walking distance (10 minutes) or the bus that can satisfy very discriminatory taste.
Hotel: unpretentious and subtle, but clean and very well organized. Some properties in Cancun (even more modern and much more expensive) have water problem so you step in the lobby or in the room and smell chemicals. This place does not have even a hint of it.
Beach: did Discovery channel name it one of the top ten beach resorts in the world? We've traveled around, so we believed it when we saw it. The staff take pride and the very good care of the beach, too. If you came for the white sand and blue water - you hit the spot. Two important observations: two pools are good, but we value the ocean water. Because of the hotel location - there are FAR fewer waves, and the bottom is shallow - just send your kid to swim and watch from the distance - it's that safe. You would be hard-pressed to find better beach location anywhere else in Cancun.
Staff: very friendly and without selling pitch or expression of deep servitude that younger hotels develop in their staff. They really treated us as friends, learning our names and tastes after couple of days, sharing their personal stories and opinions. We just loved it!
Kids activities: if you expect somebody in the hotel to wisk your kids away every morning, so you won't see them for the rest of the day - this is not that place. But - there are plenty of friendly kids around to form little groups and take care of themselves. There was trully a melting pot of kids from about 5 countries when we stayed there.
Other activities: hotel does not organize anything within the premises (unlike other hotels we've seen). We did not regret that at all. You just step outside, and there is a lot to see and do. There was a representative by the pool to coordinate various aquatic activities, and working with him seemed to be much better deal than working through the third-party agents sitting in the lobby.
Bottom line: we will be back to this hotel next year, and we will try to take our best friends along.
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