We spent 1 night here because we arrived really late to the airport and needed a clean place to stay before we headed off to Tulum. The hotel pictures and pictures of rooms are a bit misleading. The lobby looked like something that came from vegas in the 80s. We were on the bay side and the rooms were quite outdated with poor lighting and very old bedsheets, the hall could use some new paint and lighting and reeked of cigarette smoke. We ordered nachos for room service and it was literally just a plate of chips with the liquid cheese poured on top for $12...like the kind you get in grade school for lunch. The front desk service was really friendly and they fixed our rental car debacle when we checked out, which was really nice of them. But if you're expecting a 5 star luxury hotel, this isn't it.
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