This was our 3rd trip to Cancun and our 1st stay with Sun palace and they had a lot to live up to based on our experience at our previous resort. Our main reson for trying another resort was the wonderful reviews and ADULTS ONLY!!! They not only met our expectations but exceeded them!! From the moment we arrived we were greeted with champagne and a carnation and from then on we received impeccable service. The staff was very courteous and we never encountered anyone who did not try to make our stay absolutely a wonderful experience. The room was the best we had ever stayed in and was immaculate! Our maid visited the room twice a day (unless we had do not disturb light on) and did an exceptional job. The refrigerator and bar was well stocked and was restocked daily with pepsi,dt pepsi,dt coke,coke,ginger ale, beer, apple juice, and orange juice. The only thing we lacked from our previous stays was Corona, which they do not have. The restaurants were absolutely wonderful. We never had a bad meal. Our favorites were the Italian and the Mexican at which we both ordered fillet mignon (because of previous reviews we had read) that was the best we had ever tasted!! They have a quiet pool and an activity pool which were both very nice and they have activities all day long. If you do go and plan on playing water polo or volley ball in the pool I highly reccomend taking aqua shoes because it will scuff up the bottom of your feet. They also have nightly shows and entertainment which is different each night. We went to the Celebrity show, Fire show (on the beach), and kareoke. All were very good and highly recommended. Also they have many excursions that are free but we only did the zip line which was a Blast!! Our main focus was to just relax and spend time on the beach but many other couples spoke highly of the excursions. This resort also has beach and pool service in which you not only can order drinks but food! Included in your all inclusive price also is 24 hour room service which only took at the most 20 minutes. I also forgot to mention the room has a safe that you program with your own code. I cannot say enough about how fabulous this resort is and we plan on extending our next stay to 10 days!!!

Well what can I say about the Sun Palace that hasn’t been said already in the other fantastic reviews.

As the title says our stay from the 25/05/09 until 8/6/09 for our honeymoon was Absolutely perfect.

We have absolutely no complaints at all about this superb hotel.

The staff are great and very hard working, there wasn’t a day went by when people weren’t busy cleaning or polishing or some other work being done.

They are all extremely polite and the staff looked after us (and our room) Superbly

The food is varied, plentiful and delicious. And the beach is fantastic

Our room on the 8th floor was great and the view was stunning.

And really I don’t know what else to say.

Book the Sun palace you WON’T regret it.

Any questions drop me a PM ill be happy to answer any questions that I can.

Cheers Happy travels

Everything that others have said about this resort is true. We got the conceirge level room, which was great. As soon as we arrived, they handed us glasses of champagne and took us to the fifth floor so we could check in with the concierge. The service was fantastic the entire time. The only thing I was slightly disappointed by was the food. It wasn't five-star food, but I had many things (like filet mignon at the Italian restaurant) that were very good.

You'll be blown away by the place and its staff, just not by the food.

We just returned from Sun Palace (5/27-5/30) and it is an awesome Palace resort. The occupancy was roughly 30-35% during our stay so it was definately more quiet than I am sure it normally is. Most (if not all) rooms have a magnificant view of the pools/ocean. Food was very good, but we did not eat at the Mexican restaraunt. Rooms are very good size with many modern updates. Cleanliness was top-notch!! Loved the towel animals and turn-down service each evening which seems to have disappeared at the other palace resorts. Ask for Arlene at the pool. She will definately take care of you. Arlene, you rock!!
Typical excellent service for a palace resort! Beach was very nice, one of the best at any Palace resort in Cancun! This was our first time staying here even though we have visited the hotel to enjoy the beach in years past. Highly recommend for couples or any one over the age of 18! Went from here to Moon Palace for 7 days (also will be reviewing).