We were at Cancun Palace June 1-8. It was a great vacation. This was our 2nd time to Cancun Palace, our friends 3rd. We were not disappointed and plan to return next year with more friends. When we first arrived, occupacancy was only at 20%, but was filling up more toward the end of our week. There is a beach. None at Beach Palace. We visited there one day to check it out. It is also nice, but we feel more at home at CP. We went to Isla Murjures one day. Went to the palace to eat lunch. It was beautiful there. There were 3 rooms out of 62 rented, but they were still fully staffed & had a great lunch. We rented a golf cart while on the island and enjoyed that as well. No signs of sickness at all. The staff was wonderful, will do anything to help. Food was good. Entertainment was good. I have no complaints at all. I fell one day and they doctored my foot right away. Then called my room twice checking on me. I guess the only down side was that with occupancy low some of the tours were suspended. But I think they should be up to 80-90% now. We are members and my daughter & I got our free manicure/pedicure/25 minute back massage. The back massage was great. The manicure/pedicure were average. They were also giving out 5 minute back massages pool side for free. They also had a brick over that they made pizzas to order. Those were great. New since our last visit.Bus rides are 75 pesos. We took a taxi a few times. They sometimes would lower your price if you said no the first time. Golf cart $42.00 per day at Isla Murjeres. Parasailing $50 per person in front of hotel. Most items are lower priced in the hotel gift shop than from the vendors, so be very careful. Went to Wet N Wild one day. We didn't love it, but to be fair, we talked to several people who did like. There are not alot of slides. All food and drinks are free. Lockers are $4.00, plus a $10.00 deposit. Tubes are $4.00. We rented one for the lazy river. Towels are free with your towel card or from the number on your wrist band. The good we are was not good. But we did learn of another eating place that we didn't know of that was suppose to be better. It is near the toilet bowl slide. Staff was up at 6:00 cleaning. They were always doing something. They take alot of pride in their work. I hope this review helps. We had a great time & can't wait to got back!!!
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