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Royal Sands: Traveler Reviews


Blvd Kukulcan No. 32 Seccion A | Segunda Etapa, Zona Hotelera, Cancun 77500, Mexico
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93% Recommend
4.5 of 5 stars 287 reviews
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Royal Sands - The best for families with teens

Royal Sands

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5 of 5 stars
Shash-1   11 contributions
Minneapolis
Apr 11, 2009 | Trip type: Family
7/7 found this review helpful

Just arrived back from a fabulous12 day vacation in Cancun. The first day we stayed at the JW Marriott and then moved to the Royal Sands for the rest of the trip. The JW was just OK, but the Sands was absolutely perfect.

We are a family with three children, two of them are teenage girls. The Marriott is a typical hotel room and is crowded with 4 people. The Sands is perfect because each villa has plenty of space for 6, and offers so much more for families. My daughters were bored at the JW but loved the Sands and had a super time there.

The weather started off very windy and there was no beach at all at the JW Marriott. We could not even walk on it due to the huge rocks. Once we got to the Sands, the water was still very rough but there was plenty of beautiful white beach. I was still able to walk a good distance north on the beach before it became too rocky. By the end of our stay, the wind calmed down and we spent most of our time on the beach swimming in the beautiful blue warm ocean waters.

My oldest was on her HS senior break and a few other kids from her school were also in Cancun but staying at other hotels. They all ended up at the Royal Sands because it seemed to be much more fun and lively. Lots of other families from other US cities were also there with their teens, which were also on spring break and made it seem like one big school party. But it wasn't out of control like you hear about at some resorts that cater to the college crowd.

However, we soon found out that there is a fee if you have a non-hotel visitor. The security guys immediately approached my daughters friends and asked if they were guests at the hotel. They were asked to leave or pay $100 Pesos for the day. I gladly paid this fee for my daughter but was a bit amazed that the hotel was able to pick these guys out when the hotel was full of students just like them.

The Sands has many things that made our trip wonderful, 2 BR, 2 Bath Villas that slept 6 was so nice. The large space almost made you want to stay in the room! We had ocean front villas with beautiful views of the ocean from these huge and expansive balcony's. I think we could have slept out there at night.

The pool food was so good and cheap. So were the drinks and happy hour was an even better deal. At 3:00 daily, the bartenders blew the horn and you got half price drinks and free chips and salsa, until 6 pm. The sports bar and grill was the place to be for the basketball March Madness crowd, but was also hopping during Karokee night. I think there must have been quite a few Michigan State fans at the hotel, because you could not even get close to the bar during the final game.

Service and cleanliness are outstanding. I thought the Royal Sands outdid the JW Marriott in these categories

We took two day trips, one to Cozumel and one to Isla Mujeras. I would highly recommend Isla Mujeras. Take the fast ferry over for 10 pesos round trip. Rent a golf cart and explore. The North beach has the white powder sand (blown over from Cancun during the hurricane) and very calm and clear water that is knee deep for 100 yards out. Rent a couple of chairs and umbrellas and relax. Eat at the Sunset grill restaurant on the beach, while the sun sets and enjoy good food and live music and beautiful scenary. We did the dolphin swim and snorkeling and it was a great deal with no wait. At the other end of the Island (east end) is a quaint beach bar restaurant overlooking a sculpture garden and some cool clifts.

In the end, the Royal Sands was a great deal (we rented from timeshare owners), but exceeded all of our expectations. We will definately go back.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Age group 35-49
  • Member since February 26, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Relaxing vacation

Royal Sands

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4 of 5 stars
laurag3588   4 contributions
Chicago, IL
Mar 21, 2009 | Trip type: Family
2/2 found this review helpful

This was our 1st time to Cancun. Overall it was a great trip. The rooms are great. We had our 3 kids with us (4, 7 &10) and they had a blast. Every room has a view of the ocean. Balcony was huge and we spent lots of time out there. The market for supplies is very reasonable. We brought pizza in 2 nights and food from La Veranda 1 night. It was all good and really inexpensive. Char Hut for lunch was very good and we ate lunch there everyday. Service can be real slow depending on your waiter. Some days we had real good service by the pool and other days we never saw our waiter. Not a big deal. Resort is spotless and they are always cleaning. Beach is small but very nice. Rocks were not a problem because they are only in certain areas. Lots of really great shells. There are some towel wars in the morning with chairs at the pool. We always found chairs but usually certain one's were taken every morning by 8am. We only went to phase 1 pool once. It is more crowded at that pool. My kids loved the phase 2 pool. It is much quieter and service seemed better. We took cabs to restaurants and went to Isla de Mujeres one day. That was a fun island and we all swam with the dolphins. Overall a very fun trip. We met lots of nice families at the pool. Everyone was very friendly. We would go back again.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Age group 35-49
  • Member since March 21, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Absolutely wonderful experience

Royal Sands

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5 of 5 stars
ttwinn29   2 contributions
Bronx, NY
Mar 20, 2009 | Trip type: Solo travel
2/2 found this review helpful

I had a wonderful time at the Royal Sands. I exchanged my week through Interval, read all the great reviews about the Royal Sands, and was not disappointed. And I went to Cancun solo, which added an extra layer of excitement to my trip. The service was wonderful, the staff totally went out of there way to make sure my stay was enjoyable, and your personal concierge does everything they can to make sure you enjoy yourself. The facility was clean, well maintained, and the food was excellent. It was a very relaxing vacation experience. I had a great time, however, as a single female in my mid 30's, it was a bit tooo relaxing. You definately have to venture off the resort for entertainment. But don't get me wrong, the resort offers fun activities during the day and I plan on taking a trip to the Royal Sands, hopefully next year, with family and firends this time. Excellent Vacation!!!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Age group 35-49
  • Member since March 20, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Welcome Home as it says over the front door,did you notice it?

Royal Sands

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5 of 5 stars
Bonnie"Mojito"   1 contribution
Hicksville NY
Mar 20, 2009 | Trip type: Family

As always,the best place to relax in the sun,eat & drink on the beach(service is perfect),swim,sleep,go the spa and thats just during the day.Shop in the grocery store for snacks and beer,then eat at the restaurant before heading out to the mall,quality stores and some not but worth the walk.People are friendly at the Sands,check out Karoke Night in the bar,the Welcome party and BBQ night.Clean,clean clean!!!!Any wish can be made possible even a wedding.Saw it myself!Downtown at night 10 minutes away,even provide transportation for Congo Bongo,a must see.It's been the 5th year and hope to go back.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay February 2009
  • Visit was for Leisure
  • Traveled with Extended Family
  • Member since March 08, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Fantastic!!!

Royal Sands

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5 of 5 stars
Snowbird14   1 contribution
Headingley, MB, Canada
Mar 19, 2009 | Trip type: Family
1/1 found this review helpful

This was our 1st trip to Mexico & Royal Sands made it very enjoyable. Six hours after arriving my husband developed some cardiac trouble. The doctor came in immediately (even though she was off duty as it was Sunday) and diagnosed very quickly & had him transferred to a hospital. They looked after all the tranportation & the manager came up to see me & call two other times enquiring if there was anything they could do to help. I felt very supported in an unexpected circumstance. The water activities that were offered were fun & great mixer's with other vacationers. The food & cleanliness were top notch.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with Extended Family
  • Member since November 08, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Royal Sands Also Known As

  • Royal Sands Cancun
  • Cancun Royal Sands Resort
  • The Royal Sands
  • Royal Sands Resort Cancun
  • Cancun Royal Sands
Address: Blvd Kukulcan No. 32 Seccion A | Segunda Etapa, Zona Hotelera, Cancun 77500, Mexico