Personal disclaimer: I am a Royal Sands time share owner.
That being said, I am also in the restaurant/hotel business and have a critical eye when it comes to this business. I reviewed several trip advisor comments before our most recent trip and found most reassuring, however, I was concerned when I read the post from "Crazy Traveling Texan" concerning the poor beach conditions, and the rough hospitality from the personel. Most of all, I was concerned about the beach, which is what we go there for.
The "Crazy Texan" has grossly overstated the beach condition. True, the beach after Wilma is not as expansive and as deep-it had been picture perfect, but it was not full of rocks either. There is a sufficient area free of rocks where body surfing is completely safe and enjoyable. There are beach personel there to insure that swimmers do not go astray.
Our first encounter with the Royal Sands was on a vacation while staying at the Ritz Carlton (next door). The villas are self sufficient and very complete-especially for those wishing to dine in. It is not to be compared to a luxury hotel however, and it is owner oriented, which is to say, a higher level personal responsibility is expected of the guest and members. In short, it is not for "spring breakers". Our children now 18 and 19, accompanied us as usual. They connected with many kids their age and no doubt have expanded their facebook contacts. Having a place where your children want to vacation with you, is an added benefit which I did not consider years ago, but now appreciate.
When we purchased our time share about 10 years ago, our salesman pointed out the company was founded by former Marines. I took this to be a good thing. The management is cordial, professional, and consistantly helpful.
One of the best things about the Royal Sands is it's close proximity to truely fine restaurants-Harry's and Puerto Madera to name two. We did venture to another major hotel for lunch and found the huge and very beautiful facility deserted, and the food and service was the worst I have experienced in Cancun. The Royal Sands, even in hard times is consistently a good value and the food, while not stellar, more than fills the bill for what it is.
On a personal note, as a Texan from Fort Worth originally, I did not recognize this Crazy person to be a Texan. Just crazy.
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