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Wet'n Wild / Parque Nizuc Waterpark: Traveler Reviews


TripAdvisor Traveler Rating: 4.5 of 5 stars
TripAdvisor Popularity Index: #18 of 93 attractions in Cancun
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Activities: swimming with dolphins, snorkeling, swimming
Attraction type: Amusement/theme park, Water park
Address: Blvd Kukulkan Km. 25 | Zona Hotelera, Cancun 77500, Mexico
Tel: 52 998 881 3000
Fax: 52 998 881 3003

Reviews you can trust

[ Date ] [ Rating ]
Wet n Wild was good for us

Wet'n Wild / Parque Nizuc Waterpark

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4 of 5 stars
911   143 contributions
Hanko, Finland
Dec 8, 2008
1/1 found this review helpful

As we live in a quite small and pretty cold country (poor us..) we are not used to any huge water theme parks. This one had enough to do for one day for us, and we did not find the food and drinks to be bad in anyway. The place was almost empty the whole day, it seemed like there was more staff there than customers! The staff where very polite and serviceminded, we had a good day.
We did not attempt any dolphin programmes.Only slides, swimming, eating and drinking! : )

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Dolphin activities outshine the water park by far!

Wet'n Wild / Parque Nizuc Waterpark

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4 of 5 stars
KC7GR   20 contributions
Maidenhead CN87
Nov 18, 2008
2/2 found this review helpful

QUICK SUMMARY

This is a good park to go to if you've got kids who like waterslides and similar activities (or if you happen to enjoy such). They also feature a very worthwhile dolphin swim-with program, provided by the company Dolphinaris.

The food, however, is horrible. You would be well advised to bring your own.

HEAVY DETAILS

This is another location that suffered severe damage under Hurricane Wilma, and has had to rebuild as a result. The dolphin facilities, in particular, were changed from open-water pens to an enclosed system of pools, much more hurricane-resistant and far safer for the animals.

As a result of this rebuild, the dolphin facilities look really nice. My wife and I did the top-end swim-with package (DSP), and we got a great discount on it ($130 per person vs. $150) by booking through the on-site travel agent at our hotel. I thought so highly of the experience and the facility that I returned on my own a few days later to do the 'Trainer for a Day' program (honestly, the first one I've ever done).

I can say with much confidence that the DSP (Dolphin Swim Program) will appeal to both novices and those who have had past contact with dolphins. Besides the usual structured behaviors (kiss, hug or layout, high-target, etc.) you will also get some free interaction time with the critters. Swimmer-to-dolphin ratio rarely exceeds 3.5:1, and can be lower under light crowds.

The Trainer for a Day program is well worth it if you want to know more about the dolphins, and training them, than can be answered in the time available for a swim-with session. The program puts you and a few others (my group was six large, counting myself) with one of the training staff for the entire day.

You get some classroom time, in which you're introduced to basic dolphin biology and training theory, and you'll also get three in-water sessions with different groups of dolphins where you actually learn how to give them various hand signals to perform their various behaviors (never say 'tricks,' as it's inaccurate and considered rude).

Later in the day, after lunch, you'll get a very thorough tour of the place, including the fish house and (most interesting for me) the veterinary lab. You will be given ample opportunity to ask ANY questions you may have about the animals, their care and feeding, or any other aspect of park operations, and you will receive very detailed and educational answers.

The day ends with a final session with the dolphins, and here is where I learned of the ONLY down-side to the entire program: No free-swim time with the critters! That's the ONLY thing that kept me from bumping the TripAdvisor rating scale for this park up to five dots.

No matter which program you choose, you will receive a complimentary day pass to the rest of the park. If you like waterslides and wave machines, this could be a Fun Thing. Lockers are not included, and will run you about USD $4 with a USD $10 deposit (which you get back when you turn in your key and token).

FOOD WARNING! The alleged food in this park sets a new low for theme park quality (or lack thereof). Stay far, FAR away from the nachos (they made my wife sick for two days!), the alleged pizza is mediocre at best, and the "chicken fingers" were so dry, hard, and overcooked that I think even the grackles would have ignored them.

It would be much safer (and far more healthy) to bring your own food (you can do so). In my case, I had our hotel pack a box lunch for me. I did not regret it!

My only other complaint about this park is its location. It's still close enough to Cancun's hotel zone to have a "city" feel to it. I think, for our next trip, I'm more likely to visit the Cozumel location.

Happy travels.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Don't Bother!

Wet'n Wild / Parque Nizuc Waterpark

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2 of 5 stars
Nauticalwhirl   7 contributions
Nauticalwhirl
Jul 25, 2008
0/1 found this review helpful

We decided to swim with dophins at his park. The dolphin experience was very commercialized. There were 30 people in one pool with 6 dolphins, and there were about four pools in all. So there were several people in all at once. And you were limited with what you could do. You each had to take turns with the dolphin which only lasted for about no more than 5 minutes. Also, pictures were so expensive!! For four photos with the dolphin it cost 60$. For 8 pics it was 100$ and so on. Such a rip off! Then once you got in the park, there was nothing to do. There were only three major slides, a tide pool, lazy river, and kiddie section and that was it! I'm glad it was included in our dolphin experience otherwise it was not worth paying for it seperately. If you want to swim with dolphins, swim at Xcaret, although it is for a half an hour, your interaction with the dolphin is much longer!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Not that great

Wet'n Wild / Parque Nizuc Waterpark

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2 of 5 stars
wcybercat   7 contributions
Fort Lauderdale, Florida
Jun 17, 2008
0/1 found this review helpful

This was not that interesting, they only had like 4 slides and the rest was boring. Plus you had to pay to rent a raft to float! Not really worth wasting time on your vacation for this

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Low key, but big hit with the family!

Wet'n Wild / Parque Nizuc Waterpark

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4 of 5 stars
LeannSeattle   4 contributions
Seattle
Jun 2, 2008
5/5 found this review helpful

We decided to swim with dolphins at the Wet 'n Wild Park since my youngest was only 6 years... yet she wanted to swim with the dolphins along with the rest of the family. (Not just stand on a platform to touch such as a dolphin encounter.) Wet 'N Wild was the only place I could find in Cancun/Riviera Maya who offered this at her age. Needless to say, the Dolphins were a hit. The included entrance to the water park was an added bonus.

I expected we would spend part of the day at the park (after the dolphins)... but the kids (10 & 6) had such a blast, we stayed until the 5pm closing. The water park is not huge. It includes a wave pool, lazy river, and a couple of slides. The day we visited (Monday, end of March '08), there was hardly anyone there, so we never really had to wait. Our family had a blast. The kids still talk about our day there. Please don't expect a huge Floridian water park... or you'll be disappointed. This is low key, casual, family fun park. It may not be exciting enough for older kids.

Take advantage of the all inclusive food option and go back for food and drink at the different locations on site whenever the mood strikes. There's the fast food type hot dog, pizza at one... prepare your own tacos at another... or even paella was served at another spot. Not the best food, but you'll find something to make everyone happy.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Wet'n Wild / Parque Nizuc Waterpark Address

Blvd Kukulkan Km. 25 | Zona Hotelera, Cancun 77500, Mexico Tel: 52 998 881 3000 Fax: 52 998 881 3003