I was appalled to say the least when we arrived at this so-called hotel. We were greeted by very unfriendly staff at the front desk. After looking in our room we were astonished at the sight.
The room had 2 dingy full sized beds with stains on the comforters. We immediately called the front desk regarding this and the fact the air conditioner was not working. We had to complain NUMEROUS times to get someone to come in and fix the air conditioner. One of the sliding door handles had loose screws, as if someone tampered with it. The other door had a large crack in the glass allowing insects to crawl in. We dared not to walk around the room without shoes. The telephone did not work the majority of the time we were there. We had many calls and messages from the United States, however, we received only 1 message.
The bathroom is another story. The shower stall appeared to be unsanitary and we all kept our shoes on while bathing. The towels were dingy and gray. We generally had to call housekeeping 2 to 3 times for someone to bring face towels up and waited anywhere from 30 minutes to 4 hours. One day the water was not working at all and we could not call the front desk because the phone was not working.
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