bad bad bad bad nothing more to say. beach amazing cancun amazing only 100 pound more to stay at the amazing hilton next door. this hotel is a waste of money same show every night really bad hotel.

If You expect "THE AMERICAN WAY'", you are wrong!!
This is Mexico. For the Price you pay is a great hotel.
I Love It. Ocean View, Excellent. Any ways is not
like you are moving in. Cheap People!!!

I was appalled to say the least when we arrived at this so-called hotel. We were greeted by very unfriendly staff at the front desk. After looking in our room we were astonished at the sight.

The room had 2 dingy full sized beds with stains on the comforters. We immediately called the front desk regarding this and the fact the air conditioner was not working. We had to complain NUMEROUS times to get someone to come in and fix the air conditioner. One of the sliding door handles had loose screws, as if someone tampered with it. The other door had a large crack in the glass allowing insects to crawl in. We dared not to walk around the room without shoes. The telephone did not work the majority of the time we were there. We had many calls and messages from the United States, however, we received only 1 message.

The bathroom is another story. The shower stall appeared to be unsanitary and we all kept our shoes on while bathing. The towels were dingy and gray. We generally had to call housekeeping 2 to 3 times for someone to bring face towels up and waited anywhere from 30 minutes to 4 hours. One day the water was not working at all and we could not call the front desk because the phone was not working.

Okay the hotel El Pueblito is for young people!!!! It may say it is for everyone, but it's not!! I went with my mum and dad and yes we did enjoy Mejico, but not the hotel!!! Everyday there was some poor little American who thought hey,,,spring vacation (or whatever you have,,sorry i don't know) and drank more booze than you could find in the Guinness factory, then they passed out in the pool, were sick all over the place and one day there was a girl who had to be resuscitated due to the level of alcohol she had consumed!! Full of young American students looking for cervezas baratas. Yeah, I wouldn't advise you to take part in water aerobics in the main pool....................they tend to be of a sexual nature....:(!! O yeah, the day of our departure we all got food poisoning- and lay in bed for two weeks after we arrived home with it, I mean projectile vomiting!!!! But this was nearly four years ago, so it could have changed...I only hope so!!! If you are looking for relaxation and culture head to Puerto Vallarta, Cancun is just like Florida!!!