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Dos Playas Hotel: Traveler Reviews


Paseo Kukulcan Km. 6.5, Hotel Zone, Cancun 77500, Mexico
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Reviews you can trust

54% Recommend
3.5 of 5 stars 276 reviews
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[ Date ] [ Rating ]
great hotel for the price

Dos Playas Hotel

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5 of 5 stars
descarado   4 contributions
victoria
Apr 17, 2009 | Trip type: Couples

I stayed here for 1 week mar 24th till apr 1 with my girlfriend ,met lots of happy people some ,sure there was only one buffet ,and one alacarte which i didnt even eat I was happy enough with the buffet . It is not a super resort if you want a five star go there ,whiners! they had pork ,chicken, steak ,and even spareribs one night .Ya there is only one bar at night who cares how many do u need there is lots of beer and tequila the people are great happy nice ,the beach was perfect ,location was awesome .I had a car and we still took the bus cause it was so easy and cheap .I would go back in a sec and I am already looking,If u are goin have fun maybe I'll see u there

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since April 17, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $136 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great if your up for an 18-30's holiday- eat and drink as much as you can!

Dos Playas Hotel

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3 of 5 stars
missmintymelody   6 contributions
Devon
Apr 13, 2009 | Trip type: Couples

It was better than expected for the price however most nights there was a lot of noise with people coming home from the clubs and pubs. The service is good and the people were friendly however I was with my boyfriend and there were lots of lads and it didn't feel very relaxed.
More of a singles holiday.
It is however right next to a lush white beach that doesn't get too busy during the week.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25-34
  • Member since January 13, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $136 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great value...don't be afraid!

Dos Playas Hotel

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4 of 5 stars
novakel   2 contributions
Kelowna, Canada
Apr 10, 2009 | Trip type: Friends getaway

If you want a laid-back budget holiday that meets all of your basic needs, this is the place....we were pleasantly surprised that all aspects of this property met or exceeded our expectations. Don't come here if you want to spend three-star money and expect five-star service/accommodation...you'll only end up being one of the negative reviewers of this hotel!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 50-64
  • Member since October 26, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $136 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Beyond our expectations

Dos Playas Hotel

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4 of 5 stars
NSsunseeker41   1 contribution
Nova Scotia
Apr 8, 2009 | Trip type: Couples

My partner and I stayed at this resort for a 1 week vacation. We knew it was a 2-3 star when we booked it so that is what we expected. However, we were pleasantly surprised!

The rooms were average but they were clean.

The food was okay. Breakfast was great and lunch and dinner were fine, but by the fourth day we were tired of the buffet. The wait staff, especially Armando, were outstanding. They were always pleasant, constantly clearing tables, serving coffee and tea and getting us drinks, etc. However, we did see several examples of rude behavior toward the staff by guests, which was totally uncalled for. Just a bit of patience and a smile really won't kill you! We only experienced waits for the evening meal and the wait was maybe 10 minutes.

The drinks were great - not watery or weak as other people have complained about and the bar staff were great. We used the bar by the children's pool a lot and the service was great.

The actual location of the place was great. It was very easy to get into Cancun using the bus and we were close to departure locations for day trips, etc. The grounds were very well maintained and the beach was beautiful - not rocky and cramped like I heard some of the other people from the higher end resorts complaining about.

We definintely enjoyed our stay here and can't wait to go back next year.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since April 08, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $136 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Average

Dos Playas Hotel

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3 of 5 stars
stublackett   3 contributions
UK
Mar 27, 2009 | Trip type: Friends getaway

Arrived at Dos Playas with my friends of which we were greeted by the reception staff shouting constantly my friends' surname in quite an annoying manor.
We had a bellboy take our luggage to our room, Which was comical in itself as it took him about 20 swipes to get our keycard to work on the door, It would take us 20-30 attempts each time to get into the door each day/night! Then for some unknown reason about 10 days into the holiday the card stopped working all together.

Got into the room and it was spacious with a balcony and a decent sized shower.
Towels were collected every day and replaced with clean ones, If you left the dirty ones on the floor. One gripe I did have was that their was no "Do Not Disturb" signs about and that one morning we had a maid knocking on the door at 8am!! Not welcome after a fairly heavy night.

The Food - Where do I start, A lot of people have slated it already and I'd agree with them. But to be fair the breakfast was fairly decent in terms of choice and no-one can go wrong with boxes of cereal!! The Lunch was woeful at best, Each day my friends described it as a "dissapointment" and whatever got left over from Lunch was then handed over to the Snack Bar where they seemed to serve meat free burgers and hot dogs. I tried the Burgers and they had next to no taste and certainly minimal meat in them.
My worst experience was the Saturday Night Themed Night (Grill) where I requested Steak, Pork and Chicken. The Chicken was PINK and the Pork wouldnt cut and when I eventually cut it, It was Red Raw, awful!

The Drinks were ok, Had to que forever to get one on a night and the bar would promptly shut at 11. The bar was just too small and manned by only one person who seemed to struggle, but fair play to him he always had a smile on his face

In terms of location the hotel is excellent, 5mins bus journey from the centre costing 7.5 pesos (30p).

The Entertainment was also great and many thanks to Karen for making it that way! She was a very welcoming person and you could see she enjoyed her job too. Not so sure about the other guy (Marco) his constant horse noises were funny at first, But very annoying after that!

The Pool was good, The sun loungers were very limited meaning getting up early to grab one. Otherwise lay on your beach towel. I also played Tennis on the courts and blistered my hand quite badly as the full grip of the racket was down to the wood, pretty nasty.

If your after a budget hotel, This is the one. I'm dissapointed as I paid a fair bit to stay here and could have gone 5* in Majorca or Ibiza for a very simiarl price. If I was to go back to Cancun again, I'd glady spend extra and go to one of the Spas or the Oasis Palm.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 18-24
  • Member since March 27, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $136 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Dos Playas Hotel Also Known As

  • Dos Playas
  • Dos Playas Cancun
  • Cancun Dos Playas
  • Dos Playas Hotel Cancun
  • Dos Playas Cancun Mexico
  • Hotel Dos Playas
  • Dos Playas Resort
  • Dos Playas Mexico
Address: Paseo Kukulcan Km. 6.5, Hotel Zone, Cancun 77500, Mexico