"Not worth the hassle! We checked in and got into our room which was awful. Really small and really realy hard beds. by the 4th night there my back was in so much pain. Our room couldnt lock and it took two days for it to finally get fixed. We tried to change rooms a few times but the staff was very unhelpful, even when trying to change the lock!
The main problem with the hotel is the chance of getting things stolen from our room! met 6 people who had cash, cameras and other valuables stolen from a safe in the room. It wasnt broken into which led them to believe it was an inside job! heard a few other cases which made us worry about our rooms therefore we took our valuables with us wherever we went which is also a risk!
Food was OK at best for a few days but a lot of the days it was really poor!
There are many other hotels in cancun nicer and regret not paying that little bit extra for a comfort."
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