We stayed in the hotel from 17 Dec 2008 to 1 Jan 2009.

The hotel was adequate and would be clasified 3* in South Africa where we travelled from. The rooms were clean, the staff went out of their way to be friendly, the outdoor facilities and activities were good for what we wanted to do and the food, although buffet style which I do not normally like, was OK and something could be found to eat no matter what your taste even if you are a vegetarian.

The only thing we didn't like was that the main bar is in the lobby and not very cosy and because there were activities every night you couldn't just sit and have a quiet drink. However that was a minor irritation and there are hundreds of bars a short and inexpensive bus ride away.

The beach area was clean but it was difficult to swim because of
the shallow water clogged with seaweed and the close proximity to several boat jetties.

I'd like to thanks Oscar and his staff at the Aquamarina Hotel for a
fantastic vacation home base while in Cancun.
I contacted the hotel prior to arrival to let them know we would be
celebrating our 11th anniversary and asked several questions regarding
restaurants, massages, and tours. Much to my surprise, each email was
answered in a timely manner.

When we checked in to the hotel Alex the bell boy helped us up to our
room which surprise! Had been upgraded for our anniversary and the
cutest kissing swans made from folded towels and flower petals awaited
us on the bed. I took many pictures. The room had a nice view of the
pool, activity area and blue Caribbean. The room was very clean and
AC had a handy remote control. The King size bed was nice and firm
and the sheets didn't have that funny hotel smell to them.

Later that night and throughout the weekend the bell boy Alex became
our go to man. Where to catch the bus downtown, how to get to Puerto
Juarez, drink coupons for various restaurants. I also had an 80
minute massage on the beach by a lovely woman from Columbia.
I'm from Northern California where every 6th person is a massage
therapist and I have to say she was one of the best I ever had.
Another great thing on staff were these women who worked the concierge
desk. They fully understood we were not the Senior Frog kinda
tourists and told us how to get to the Downtown Cancun Square near the
big church where we ate corn on the cob dipped in Parmesans cheese and
chili while watching the local talent show for the 8 year old set.
Charming.

The hotel fulfilled all our basic needs. Clean, moderately priced,
good service. 2 things that made this a 4 star and not a 5. We only
ate one meal at the hotel, breakfast. I didn't like it at all. And
second, the Jacuzzis were never warm while we were there. Someone
pointed out that you don't want to sit in a 110 degree jacuzzi in 90
degree weather, but on a 65 degree night in December after 3 days of
Scuba I sure wouldn't have minded a bit of heat.

Anyway, stay at the Aquamarina Hotel if your not looking for big party Cancun. I loved the place.

I stayed 4 nights at this hotel with my wife and my 1yr and 3 months old son since Nov 23th to Nov 27th, I chose the European plan (only room), since i'd prefer to go out for lunch, so I cannot tell you anything about food,

The room was always clean and all the people in the hotel were very friendly. They put a cradle in our room.

The jacuzzi was very comfortable, my baby loved it the temperature was perfect for the windy days.

The beach is not so nice as the other ones since the hotel is in a part where the waves are very calm and the waves looks like lake and this bring on some kind of grass in the water because of absence of flow, but the hotels in the same beach are much more expensive and have the same beach, so there was no problem for me.

Anyway we spent some nice days and the best part is the price.

I got the room for less than 100 USD, I consider a very fair rate.

The next time I'll stay at Playa del Carmen, its beaches are beautiful, better than Cancun, since the beaches in Cancun were impacted by hurricane Vilma and they lost a lot of sand

the hotel i booked was ocean beach but was closed for
renovation so thomas cook transfered me to this place
i would not reccomend this to anyone the food must be
the worst i have ever tasted
the hotel and staff was good no more to say