Having worked long hours and saved up to treat my wife and I to our first "all inclusive".
Being full of expectation of Blue skies, calm clear warm sea, white sandy beaches, palm trees, The place to relax and unwind, and enjoy the time away from home. With just one exception THE FOOD. For 2 weeks all the guests were served with what I consider raw carrots, broccoli,cauliflour. Cold???cooked pork sometimes covered in pepper sauce.
lukewarm bland soup that taste of nothing remotely what it`s supposed to be.Cold fish ok if you like "sushi". But this is the ultimate chicken that on some occasions was still pink ALARM BELLS RINGING YET ?????
Bland sweets.Even the snack bar could`nt get it right, Ham burgers that go on the hot plate for at the most was 2 minutes, and fries that are either chilled or frozen and served in there raw state. So having gone through a full pack of anti diarrohea capsuls enough is enough. We talked to the holiday rep about our concerns he gave us a "customer relations form".This is 4 days before we are due to come home., I have to assume our comments must have reached management . The following evening they laid on a bar b Que, and it was good, even the soup was good and tasty so I had 2 bowlfuls this was the first and only hot cooked meal at this hotel. even the fries were now appering to be ever so slightly brown, so we tried them again clock cold but cooked I recall they put on a treat for all the guests "MEXICAN THEME NIGHT the only thing that was palatable was the COLD creamed rice pudding My wife had a double helping because she was hungry. the only other hot fully cooked meals were on excursions, one was "Captain hooks pirate ship" and a trip to "Isla Mujeres"
So if you are in weight watchers or like crispy raw veg and every meal stone cold then this is the place to go.
As for me and my wife for us stay at this hotel again they would need to recruit a whole new squad of chefs.
However the waiters ,barmen ,entertainments,and cleaners are all very good they try hard to make you feel very welcome it`s apity the food do`es not reflect this.
On a closing note we were on the last plane from the Uk when the swine flu started there were NO REPORTED cases in or around Cancun. And as far as I can see those who have died have had underlying health problems. .
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