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Aquaworld: Traveler Reviews


TripAdvisor Traveler Rating: 4 of 5 stars
TripAdvisor Popularity Index: #44 of 93 attractions in Cancun
Show Attraction DetailsHide Attraction Details
Activities: scuba diving, snorkeling
Attraction type: Amusement/theme park, Water park
Address: Boulevard Kukulcan Km. 15.2, Cancun 77500, Mexico
Tel: 011 52 998 8488327
Fax: 011 52 998 8488326

Reviews you can trust

[ Date ] [ Rating ]
Aquaworld gets bad rap b/c of numbers... it's great!

Aquaworld

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5 of 5 stars
taylorm_g   12 contributions
New York
Feb 21, 2009

Listen... i ain't no aquaworld employee. i'm a new yorker who came to cancun for vacation. believe it or not. maybe i should give you the negatives first so that you'll believe me. all I can speak about is the SCUBA... so don't read further if you're not looking for insight in scuba only.

listen, there's a bunch of bad reviews about this outfit... fine. they're probably people who booked a trip when the divemaster had just broke up with his girlfriend. or booked a trip totally hungover. it happens.

my experience with aquaworld was as good as it comes. here were my problems, first.

the equipment on my first dive turned out to hurt me for a long dive. my bcd's intake leaked and my mouthpiece literally broke off in my mouth... but otherwise it was fine. I got onboard after the first dive and the aquaworld employees switched out my bcd for a diff. one and everything on the second dive went swimmingly. there were no arguments whatsoever.

two great dives off cozumel. they were amazing. the DMs were top notch. they totally took safety into account. to speak specifically, my DM was Jorge on the aquaworld boat. awesome guy. insane breathing techniques underwater. he still had 2K psi when we surfaced. he was totally with us and didn't rush us at all. great two dives with him.

the bottom line is that aquaworld is really popular so they're bound to have a bunch of numbers when it comes to scuba divers so you'll always get the guy or gal in these forums who s--t on the operation because of small trivial things.

IF YOU THINK I'M A AQUAWORLD EMPLOYEE, i implore you to write me a personal note through my trip advisor account. You'll see that I've traveled extensively and I'm not playing myself off as some spectral employee. I ain't. Go aquaworld for Cozumel scuba. You won't be dissappointed.

You'll deal with a big crowd but they'll make it feel intimate. Great experience.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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No problems, had a great time

Aquaworld

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5 of 5 stars
Mark3000GT   21 contributions
Tennessee
Feb 16, 2009

Went in August of 2007. Me and another quest at the hotel I was staying at decided to book a aqua world fishing trip through reps. in the hotel lobby it was about $100.00 each. Which I thought was reasonable. On the boat there was a total of six plus crew. There was major storm the night before and the sky was overcast the whole day which kept it from being so hot but the seas where VERY rough I would say 8-12 ft. swells in the beginning then calmed somewhat later in the day. Did not cause any problems for me and my friend I went with but 3 people got seasick and did'nt have a good time at all and they stopped fishing altogether which gave me and the other two more time to fish. I thought the captain and crew where great very professional. they explained anything you asked and more. One of the crew was a guy named Misiel (Most likely miss spelled) He was really good .If I were to go again I would want to be on his boat. They knew what kind of bait to use and for what kind of fish.They let 2 of the women catch some smaller fish we used as bait and some other fish including red & yellow snapper, bonnitas, Barricuda,Jackfish and some I can't remember they would troll the line then set the hook then hand whoever's turn it was the rod. The highlight of it was when I hooked and reeled in a 8/12 ft. long carribean reef shark. It was the high point of my vacation. Was going to have mounted and shipped back but too much $$$ They did fillet some of the red snapper for me to take back to the hotel which me and friends had for dinner. Altogether we had no problems and I had a great time

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Sucked

Aquaworld

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1 of 5 stars
Love2Travel   7 contributions
Ontario, Canada
Feb 9, 2009
1/1 found this review helpful

I agree with previous posters – the jungle tour stinks. We booked a jet boat through the program at our hotel and when we got to AquaWorld from Playa (after 2 hour ride of picking up others along the way), we were rushed along then brought out to the dock and told to get on what can only be described as a lame jet ski. The gear/gas was on the floor beside the seat and ours seem to have only 2 speeds – super slow and fast plus it was hard to steer. When we said no, we rented boats, we were told no we didn’t. We had already handed in the paper work at the front so we just got on them as there were no jet boats in sight.

Once on, we drove through very choppy water, being splashed the entire time. Now I love a regular fast jet ski and don’t mind the spray from that fun ride but this just plain sucked. We went through “the jungle” which was really just a river, to an area with reefs. There was a beautiful beach and bar that we wanted to go to out there but was told there was no time.

The guide did take the 3 of 8 of us who decided to actually brave the choppy water snorkeling. He was good at ensuring he took pictures of us with the underwater camera and showed us a stingray.

Then another awful ride back and when we complained at the desk about not having boats, we were told we didn’t pay for them. Once back at the resort, we did put in an official complaint, which we doubt anything will ever come of.

Oh, we also didn’t want to waste another 45 minutes waiting around and then another 2 hours with a long bus ride back so we paid a taxi van $60 to take us back to Playa in 45 minutes.

I’m sorry I didn’t read the reviews on here prior to booking, live and learn I guess.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Skip the Jungle Tour

Aquaworld

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1 of 5 stars
bwlaura   2 contributions
Pennsylvania
Jan 24, 2009
4/4 found this review helpful

Aquaworld had a booth set up at our hotel. We chose our hotel based on Tripadvisor reviews and regret that we didn't look spend any time researching snorkeling trips. We took an hour and a half bus ride from Playa del Carmen, stopping at other hotels along the way. Once we got to Aquaworld in Cancun we found out that although we had booked the jet ski trip to the snorkel site, there had been several other options that we didn't know about. The jungle tour wasn't actually a tour but just a jet ski ride to the snorkeling site. The site was overcrowded with groups of people in the water. We had to stay with our guide and were required to wear lifejackets. We spent a half hour in the water and saw a few fish and one ray before it was time for our group to leave. We had to wait over an hour for our bus to leave for the long drive back to our hotel. This was the lamest snorkeling trip that we've ever been on. We felt like we had wasted $132 and a full day of our vacation.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Great Snorkeling Activity

Aquaworld

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5 of 5 stars
eve3113   75 contributions
Houston, Texas
Jan 17, 2009
0/1 found this review helpful

We got a good deal for a snorkeling trip for 2. It included equipment, a boat ride to and from the coral reef, unlimitted drinks and lunch.

We could stay as long as we wanted, we actually went on the guided tour twice, the second time was much better b/c we knew what to expect. We hung out on the boat and my boyfriend had the beer which he said was great, just watch it cos the beer just keeps coming...

It was a beautiful day and the water was just perfect. Overall a great time!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Aquaworld Address

Boulevard Kukulcan Km. 15.2, Cancun 77500, Mexico Tel: 011 52 998 8488327 Fax: 011 52 998 8488326