We just got back from a weeks stay at Le Meridien. As SPG members we were upgraded to a one bedroom suite with two balconies. The front desk manager was very helpful and polite. The pool attendant, Juan, was always there to put towels on chairs and in cabanas. He also came around with shots of smoothies, fresh cut fruit, and cold towels during the day. The snack bar at the pool had delicious food(especially the quesadillas) and very attentive waiters. The beach is small but the waves are great fun. The three pools are beautiful and the construction next door does not shade any part of the pool area(as some other reviewers mentioned) at any time of the day.
The maids came around twice daily to clean the rooms, give fresh towels, replenish toiletries, and in the evenings for turn down service.
The spa is state of the art (although the cooler could be turned up a little more).
We went snorkeling with "Reef Experience" booked for us by the hotel travel agent, Hugo, who was very helpful. Our party of five were the only ones on the snorkeling tour. We were picked up at the hotel in a van. They took us to Puerto Morelos to board a small boat and we went to two different snorkeling spots on the reef. Each time we were in the water for about 50 minutes. The guides were great. They pointed out lobsters, sting rays, and other sea creatures that may have been hiding. They then took us to a little beachside hotel where we were given a buffet lunch with drinks (all included in the $65 price). We returned back to our hotel around 5 pm.
Over all I would highly recommend Le Meridien and can't wait to go back. This was my fourth time in Cancun and the first time I have stayed at this hotel. On my other trips I had stayed at Fiesta Americana Coral Beach. From now on I will only stay at Le Meridien.
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