Since it appears there hasn't been a review of the Le Meridien since Oct 2004, I thought it was appropriate to give a post hurricane update.
My wife and I just returned from Cancun and while the Meridien is up and running, most of Cancun is not. And, this certainly was not the hotel we read about in the guides books, described as one of the finest hotels in Mexico. The remnants of the beach are negligible, steep, and quite rocky. Most of the area surrounding the hotel is either still in ruins or under repairs. The construction noise during the long daylight hours is not only constant and disruptive, the last thing it does is inspire relaxation.
Having said that, since it seemed visitors spend most of their time in and around the hotel, it is really important to note a couple of things. There are many, many hidden charges. There is, of course, your room charge. The rooms are beautiful, well appointed, and regrettably, overpriced. Then, there is the room tax, then lodging tax, then daily resort fee, service charges, delivery fees, a valet fee for the spa, and lots and lots of opportunities for gratuities. And with other local food options quite limited, it’s painful that the food is just so shamefully overpriced.
Since guests spend so much time at the pool, it’s also important to know, at least while we were staying, that some of the cabanas on the pool deck are apparently reserved. It is quite disappointing to splurge on deluxe superior accommodations and then be told where to sit by the pool.
We requested a late check out because our flight was not leaving until 5 pm and were flatly told "no." The hotel information guide stated that late check outs could be easily arranged for yet another nominal fee. Before we arrived, we attempted to extend our stay and were shocked to find that our room rate would increase by almost 40%. And, lastly, at 5 minutes past 12pm, we received a phone call in our room to ensure that we were vacating. My wife and I have traveled quite extensively, and we have never, regardless of the hotel rating, been pushed out of a room like this.
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