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Avalon Baccara Cancun: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 112 Reviews
5.0 of 5 stars
36
4.0 of 5 stars
32
3.0 of 5 stars
14
2.0 of 5 stars
14
1.0 of 5 stars
16
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#49 of 168 hotels in Cancun
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 27
  • Address: Blvd. Kukulcan Km 11.5, Zona Hotelera Cancun 77500 Mexico
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Free Parking Restaurant Room Service Swimming Pool
Check Rates: $190 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Avalon Baccara Cancun

( 23-27 of 112 )
“Hated Avalon Baccara and Cancun”

Avalon Baccara Cancun

Jan 28, 2008
4/17 found this review helpful

Here is something you should know about Cancun, Mexicans and this hotel. I have just returned with my girlfriend from a 7 day stay in Cancun Avalon Baccara.

First about Cancun. If you are like me mid 30's guy who works out 2 hrs a day everyday running and lifting weights, someone like me who traveled to most of the National Parks in the US, New Zealand and Australia, you will find that Cancun sucks! there is not much to do, and the activities are just stupid tourist traps. If all you want to do is be lazy and lay on the beach getting sunburn, melanoma and getting fat, then yes Cancun is for you. Honeymooners stay away. Go to Oahu, Hawaii instead. There aren't even places to go for a walk, except for one clean outdoor mall close to Avalon hotel, but if you are into that, you should go to Las Vegas instead and enjoy excellent food too. Security guards will chase you away if you enter a different hotel without correct permanent bracelet on your wrist. Yes, the Mexican police ordered all hotels to tag tourists like animals, just in case they find you later dead without documents, they can track which hotel you belong to, and your full name will be there. That bracelet is numbered and permamently locked on your wrist until you check out from your hotel, then you can cut it off.

About Mexicans - many begging you to buy some junk, or sell you something - it is very annoying (ever been to Tijuana?). You feel like an opportunity target walking around Cancun hearing: "Hey, hey, hey, excuse me sir, taxi, want some food? etc. After a couple of days hearing that you get pretty sick and tired of it.

About Avalon Baccara hotel. We didn't pay much for this place, so I didn't care much for the quality. There was a day when they turned off electricity and water, but they were fast to bring water in a bucket so you can flush your toilet and clean yourself up. Bed was very hard, It felt like sleeping on bricks. After reading reviews from others, I feel quite lucky that nobody stole anything from us. We locked our valuables in the safe. We had never used that Jacuzzi that came with the room. It just looked broken, dusty, and never used, so I didn't even try it. I hit my head many times against a sharp metal shelf in the toilet room, so I put a towel hanging on that metal to prevent future injuries. We used the gym a couple of times located in the larger sister building near by. Although, I was able to do my workout, I once asked the attendant "Which trash did you find this equipment at?" because most of it was broken or had missing parts. He showed up, after I made noise trying to hammer the metal rod into the weight stack, because it didn't want to go in. We didn't buy any all-inclusive food packages - it sounded like a rip-off, as many people commented here ending up with eating burgers etc.

We had pretty bad experience with the waiter from the "included continental breakfast" restaurant. First day, our breakfast included juice, fruits, pastries, toast and coffee. Second day a limitation was introduced, you could either get juice or fruits. On a third day the same waiter tells me that I have to choose between pastries or toast. WHAAAT??? I said to the waiter in a pretty firm voice, then he brought both pastries and toast:). From than on, he never said "pastries or toast" again. This waiter named: Juan Carlos who is the only one working there wanted simply save his time by not having to make an extra trip to get you that toast. I don't know what the deal was with the "juice or fruit" choice, it may be the same reason, but I didn't really care about the sugary juice so I let it go. Every time you go to that restaurant for breakfast you feel like you are not welcomed there, because the waiter: Juan Carlos looks very nervous running around and too busy to bring you the food you paid for. Not to mention that you will never get any "Good Morning" or anything similar from that waiter to start your day. He simply looks pissed off that you showed up to give him more work. On the last morning before shuttle pickup to the airport, we sat at this restaurant to have our last continental breakfast. Juan Carlos shows up with pastries basket with only four of them left (the worst kinds). The breakfast ends some time after 11 am, we were there at 9 am. I ask Mr. Carlos: "Why don't you order enough pastries to last for the entire breakfast, you know how many tourists prepaid for the breakfast, and how many may show up at random". He become very nervous and irritated and shouted: "THAT IS NOT MY PROBLEM!". Is this the way a waiter responds? What is wrong with that man? Juan Carlos should be grateful that he has a job and should do it properly with some civilized manners. If you drive outside of Cancun and look how people live in those villages without electricity and barely any food trying to sell you a pyramid or some napkin, not to mention those skinny dogs looking sick from hunger, it makes you wanna cry (btw. you should buy some of the junk from them while at the Maya sites, those poor Mexicans work really hard there to sell it to you for just $1 USD, even if you later throw it away). If Juan Carlos does not like his work, I am sure that there are many of those hungry villagers who would die to have his job.

At the end of our stay, I got sick, the first time after 2-3 years. It must have been either some Mexican flu virus, a result of wind drafts from air conditioners or public buses with open windows. I really regret my wasted vacation time in Mexico. I should have gone to Hawaii, Las Vegas or some other warm place south within the USA - NO MORE THIRD WORLD COUNTRIES FOR MY VACATIONS!

If you are going for a special time such as Honeymoon etc, I strongly discourage you from staying at Avalon Baccara, I discourage you from going to Cancun or Mexico - Go to Oahu, Hawaii instead! Otherwise, 3 days in Cancun is enough to dip in the water, see the pyramids and third day for a tourist trap. If you plan on being drunk most of the time Avalon Baccara may be for you because it is cheap, floors have tiles, so you can make a mess, and more likely you will oversleep all breakfasts so you won't have to deal the rude restaurant staff.

  • This TripAdvisor Member:
    • Liked — nothing
    • Disliked — everything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdventureTraveller35's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: January 28, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, Great pool scene
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Other
Was this review helpful? Yes No
Check Rates
Average price*: $190 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“fun week in mexico”

Avalon Baccara Cancun

Jan 26, 2008
5/5 found this review helpful

very much enjoyed hotel and all inclusive option - meals were very good compared with other all inclusives in antigua and Dr - we would recommend breakfast and lunch at the grand which is a short walk away - dinner was good at both places but the mexican restaurant at the grand was best - fish very good at all restaurants-beach is very problematic - sand but tide and surf so high virtually unswimmable - staff very pleasant - pool lovely - if you would like small hotel with camarderie- you will be very happy - options for other avalon properties in isla mujures and at grand avalon on all inclusive package work very well and we enjoyed all facilties at other hotels - happy to answer any questions - we have traveled frequently and were very pleased

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
elizabethmcd's Summary
Date of Stay: January 2008
Member since: November 30, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $190 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“A gem in the hotel zone”

Avalon Baccara Cancun

Save Review
4 of 5 stars
Portland, Oregon
Jan 13, 2008
5/6 found this review helpful

We stayed at the Baccara, having never been to Cancun, for three days during the last leg of our trip to the Yucatan. I have to admit that I was not at all that impressed with Cancun itself, after having spent time further south and on Cozumel, but I am sure glad that I was staying at the Baccara while I was there.

First of all, I just can't believe how built up the Cancun hotel zone is, and that people are continuing to build there. The beach has all but disappeared in front of most hotels. I was just astonished to see waves crashing up on the wall of the hotel next to us. Fortunately for us, the Baccara still had something of a beach (and a very nice pool too) which guests from other hotels in the Avalon chain would actually come use.

I booked the Baccara because of its reasonable price, good location, and mainly, because it didn't look like a mega-resort. And I was very happy with my choice in that sense as it lived up to my expectations. We also booked the large honeymoon suite (even though we weren't honeymooning), which was really nice. Yes, you had to climb up several flights of stairs, but the room was huge and we had great view on both sides of the hotels from our two balconies. My only complaint was that the bathroom was very tiny. I will also say that the hotel, in spots, could use a few cosmetic upgrades (a fresh coat of paint, replace a few broken tiles), but it was in otherwise very good shape and in a great location.

Cancun, it's just not my scene, but I wanted to go at least once.

  • This TripAdvisor Member:
    • Liked — That it wasn't like any of the other hotel zone properties
    • Disliked — Stairs to our room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ksterli's Summary
Date of Stay: November 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: October 19, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $190 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“We love it and vist twice or three times per year”

Avalon Baccara Cancun

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5 of 5 stars
wake forest nc
Jan 9, 2008
1/1 found this review helpful

We love all three of the Avalon resorts in cancun. The reef club is the best for us but we will go vist the Baccara at least twice per year. The pool is great and I know others say the service is slow at the pool bar but you must not be treating the staff right. We always have great service there. If we were to complain about any thing is no hand rails on the curved steps to the beach. I did slip once when they were wet and got quite hurt but even then the staff was great and helped out. We have never been there with kids so I am not sure how that would be but we have taken several other couples and all have had a great time.

  • This TripAdvisor Member:
    • Liked — View
    • Disliked — steps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ncbldr's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Age group: 35-49
Member since: January 04, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $190 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Definetly comfortable and authentic”

Avalon Baccara Cancun

Save Review
4 of 5 stars
washington state
Jan 8, 2008
1/1 found this review helpful

Well, I booked the flight wrong so my fiance and I had only one night here. I picked it due to the pictures and some reviews. I am glad that I did. It was so colorful and comfortable. It definetly felt more authentic than other places I had stayed.
The service was great, we got the all inclusive, however, there wasnt anyone in the restaurant ever. But the bartender did get a hold of a cook. That was the best lobster I have ever had. The dinner was beautiful when someone was there to serve. but then we also found out we could eat and lounge at the Grand Avalon right next to Baccarra.
Anyway, the bartenders were great, their was very many people at the hotel, so everyone was very fast and efficient with us. It was nice that they did not beg for tips, that can get so frustrating in Mexico.
We didnt want the biggest room since we were only their one night, but emailed to see if we could atleast have a second floor ocean view. When we got to the room, it was the largest of choices with the jacuzzi and everything. They did not charge us any extra but we were very happy.
The furniture is a little dingy and could use recovering in the rooms, but overall It was beautiful. The rooms have panoramic views all across the entire room.

I would definetly go back!

  • This TripAdvisor Member:
    • Liked — The Pool was beautiful and right on a beautiful quiet beach
    • Disliked — Could have someone ready to serve in the restaraunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brittmgall's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 18-24
Member since: January 08, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Great pool scene
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $190 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Avalon Baccara Cancun

( 23-27 of 112 )
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Avalon Baccara Cancun Also Known As

Address: Blvd. Kukulcan Km 11.5 | Zona Hotelera, Cancun 77500, Mexico