Beautiful, clean hotel. Cool pool. Very helpful front desk. We booked a cheaper standard room facing the lagoon because we went exploring every day: Chichen Itza, Playa del Carmen, Cozumel, Isla Mujeres, downtown Cancun, etc. Our room was plenty large, with lots of windows and light, and a big patio with chairs and a hot tub. If you are doing the “all inclusive” or plan on spending a lot of time at the hotel, I would recommend getting a more expensive room facing the sea. But for day trippers like us, the cheaper room was fine. There is enough beach to walk on, and we swam in the sea, even though a red flag was posted every day. There is a nice reasonably priced Bistro at the front of the hotel with good American breakfasts and coffee, and you can sit outside if you want. You set your air conditioner with a remote control, and ours worked well. There is plenty of hot water -- you just have to leave it on for 30 seconds to get it. The sister hotel, Avalon Reef on Isla Mujeres, has a big beach you can use for free, along with towel service, chairs and umbrellas. Tips: convert your dollars to pesos before you go, since you will get a better price in pesos. Also, the Cancun bus system is cheap, efficient, and easy to learn.

I loved our room 405 a, 2 balconies with amazing ocean views. The price was great the staff was wonderful. Jacuzzi tub, we used every night on the balcony. I loved it there, I have nothing but positive things to say about the hotel. On our next trip we will stay in Playa De Carmen ( 1 hour away ) very cute town....Cancun, the city it's self is a little too big for my liking. But the hotel it made us feel we were in more of a local beach community, even though there are high rise hotels all around you.
Eat across the street in the mall ( I know mall...) they have a great authentic mexican restaurant there....Awesome food!

We stayed at this great little hotel for 2 weeks and enjoyed every minute.After day trips to Excaret and Chichen-itza it was wonderful to come back "home" to the Baccara each evening.Gabby, Christie, Juan Carlos and Juan to name only a few of the staff welcomed us back as family. If you like quiet, peaceful,small hotels this is it. We are already planning our return. A day trip to a sister hotel at Isla Mujures is worth the time also.

We have never been out of the country. I had read all reviews on this hotel prior to going. Most of the reviews were not good. We went anyways, since most people know how much money you spend on a wedding we were stuck with this place. I informed my husband of some of the review just so that he was prepared.
So our stay was great. Much better then the reviews on this site had let on too. The taxi rides where scary and the calls to the room for timeshares was a little annoying too. needless to say we got suckered into the timeshare meeting. But glad that we went to Isla Mujeres. We did not stay for the meeting but explored the island. Ate tacos out of a ladies house. Best Tacos ever. you can buy a drink and that rents an umbrella and chairs for the whole day. Ok so back to the hotel. The room was Awesome! so was the shower. I also Loved the balcony. We ate mostly at the Avalon next door, except for breakfast that was down in the boulevard cafe. The staff were very pleasant and easy to get along with. The drinks at the bar were not very strong ( I am a lite weight so I would know) but the still tasted great. The beach newly constructed after the hurricane was great. I loved the hotel and if I ever go back to Cancun (not sure I will) this is where I will stay again and a again.