worse hotel ever, dirty, smelly, not hot water in the room, beds were full of hair. we have to sleep with clothes on.
not even 1 star hotel

This is the closest hotel to the bus station. It is a clean, quiet, comfortable hotel. Everything worked properly. Desk staff is friendly and helpful but speak only Spanish. Nice pool. I judge it is about twenty-five bucks too expensive.

This hotel reminds me of many hotels you find in 3rd world countries, who retain their stars due to lack of evaluation or connections, but really haven't deserved the rating since sometime in the 1970's. The hotel is sorely outdated, looks like it hasn't had a facelift in 30 years (although the bathroom, despite the sewer smell, was apparently recently renovated). The "exotic animals" on its grounds are two sad parrots in rusty cages, the hotel is populated by odd people who probably wandered here from the bus station (in front), there is no elevator, etc. etc. etc. A big disappointment. Definitely do not recommend.

I stayed here for a month while attending Spanish language school in the downtown area. I chose this hotel because it is a Best Western and it was close to my school. Well, what a misstake. I think Best Western should reevaluate this hotel.

The service is pretty bad and they "nickel and dime" you for everything. The air conditioner worked some of the time, and other times it just released warm air. When I requested a key for the safety deposit box in my room, they wanted a $100 deposit, if u can believe that. I constantly had ants in my room and hotel didn't seem to care.

Most of the people that stay here are not tourists. The hotel is across the street from the main bus station, which is the only reason someone would stay here.

In all fairness, I must say the restaurant wasn't bad. The food was good and the service good also. Other than that, I would recommend staying elsewhere.