We have just returned from a fantastic 3 weeks at the Clipper Club. No bedbugs, no musty smells, no damp bedding and no dirty apartments.
Instead the accommodation was spotlessly clean with daily maid service to keep it that way. Fresh clean towels and bed linen was provided every day if required and daily supplies of coffee and bottled water.
The grounds and pool were well maintained and also spotlessly clean and the staff were all extremely friendly and helpful. We could not have asked for better service from the 3 young waiters and by the end of the holiday we felt like we had made 3 new friends. The restaurant/bar provided good food at a very reasonable price and the cheapest beer that we found in Cancun. The Clipper Club is comparatively small with a friendly, relaxing atmosphere and is ideal for chilling out. It is well located for restaurants, bars and nightclubs but unaffected by late night noise. For self-caterers there are supermarkets close-by with Walmart only a bus journey away. We certainly intend to visit the Clipper Club again in the future and find the negative reviews beyond belief.

The location is alright , you are walking distance from all the night clubs, flee markets, and public ocean. The resort looks nice and the rooms, but don't let the pictures fool you. You walk in your room and it smells real bad like a moldy smell, as you will see if you stay there there is no fan in the bathroom to remove moisture. The air condition is a wall unit that lets out a damp smell like six year old damp towels. The phone did'nt work for a couple of days because of a storm but it seems like everybody eleses phones worked just fine. Even though we had used our phone cards to call the U.S. we still got charged for I don't know what of $ 27.00 it just did'nt make sense. There were little ants in the room and in the kitchen so everything we opened had to be put in the fridge. The dish soap they provide sucked as if you were using hand lotion. We would also wake up with bites on our body that itched like crazy. Usely at a resort you
would have a nice washer and dryer.
It took 35 min to wash your clothes and ran as slow as a turttle. What they need to do is get new furniture and mattresses about every 5 years or sooner to make thier customer come back and be happy. The staff that worked there were very friendly and would always provide us with anything we requested right away. They also had great discounts on tours but the shuttle rides to certain place were alittle to much. When we checked out other hotels they called this place the Cancun Cheaper Club even the taxi drivers and they would laugh.

Four of us girls traveled to Cancun in May 2002 after graduating from college. We arrived at the hotel after spending several hours trying to find our luggage at the airport, which we never did. The staff was not very sympathetic or helpful in aiding us to contact the Cancun airport AT ALL. The next day we had an appointment to book our excursions from the hotel. Several attractions were highly recommended by the "concierge" and we took his advice. On of these was a "Sunset Cruise" as he called it... with an open bar and a fabulous view of the lagoon.
WHAT IT WAS, WAS A RICKETTY OLD PONTOON BOAT with stadium seats that hurt your bottom. The open bar consisted of a 10 gallon jug of watered down margaritas. The "lagoon" was a polluted cove. We also took the "Carlos and Charlies" excursion. We were supposed to be picked up by chartered boat and taken to the restaurant and then be taken by chartered bus to Senor Frogs. We were told that the boat was broken and were taken to the restaurant by what we were told was a taxi. At the restaurant we had an AWFUL time. The waiters would not leave us alone, kept spilling drinks on us, and at one point made us participate in a "conga" line which led us into the mens bathroom where the lights were turned off and we were groped next to men urinating!!!!!! When we were ready to leave, our ride was gone and we had to WALK to Senor Frogs.
SENOR FROGS WAS AWESOME!! Other than the young girls showing their bodies, which we sort of expected being in Cancun. When we told the "concierge" about our experience... he would not give us a refund. The jacuzzi also appeared broken, but we weren't sure if it just appeared that way because of the layer of skin and tanning oil on the top of the water. We went and bought groceries and really stocked up at the one place we found Bud-Light on the 3rd day of our trip our refrigerator stopped working! When we talked to the staff about it, they pretended they didn't speak any English. We made a friend at the hotel who spoke excellent Spanish and when he spoke to the staff, they would tell him they were taking care of things. We never got transferred to another room or got a refund. We had all brought prepaid calling cards, but learned halfway through our stay that we were being charged $1.00 every time we picked up the phone. This would not have been so bad if it didn't take 10 or 20 times to make a call go through. When we complained about our phone, they once again pretended they didn't speak English. The location of the hotel wasn't all that bad in relation to the nightspots, but they could light the walkway from the road to the actual hotel A LOT better. The food at the hotel was pretty good, as was the swimming pool. Our rooms were clean, and kept clean through our stay. The last day of our trip we went to Xel-Ha which was THE BEST! We had a great time there snorkeling. I would not recommend this hotel, but if you HAVE to stay here... DO NOT TAKE THE CONCIERGE'S ADVICE ON OUTINGS!!!

The hotel is very basic, and on first impressions you may feel jealous of those tourists in the huge marble palace's on the beach, however, this hotel has a more friendly and personal feel than those (I do speak from experience). It was very quiet (August 03), lovely gardens, no rushing for loungers, large pool, really nice , can actually swim !!.
No crazy tour reps telling you where to be and what to do and at what time... The best thing about this hotel is the location. You could not get better, right in the centre of the resort, but not noisy as its really well set back of the main street. It is only 3 stories high, so it really has a nice little mexican villagey type feeling. We would go again. Excellent value for money. Free launderette, free loungers etc.