The location of this hotel is great! Its quiet peaceful. It has a very nice pool and the rooms are ok. Please beware the sofa beds aren't what we consider a sofa bed (the fold out type)...they are a matress on raised cement...not very comfy. My boyfriend and I brought (because of what we read on TripAdvisor) with us an Areo Matress which worked wonders. In our room we has a few creatures the first that we found were red fire ants that came up through the drain in the sink, a pet lizard and when we got home my friend went to the doctor and discovered that they were bitten by bed bugs. Yes Bed Bugs! Thankfully this will be the 1st and last time that I ever come back to this hotel! Consider yourself warned!

Location! Location! Location! For spring breakers is great!! Price is great, not expensive at all. You can walk everywhere from there Cocobongo, TGIFriday, Starbucks, etc... its right around the corner. I suggest you go there if you don't have any money but want to have the spring break Cancun experience. (Also you can get a day pass for like $20 dollars in fiesta Americana) beautiful hotel and it comes with a $15 dollar food or drink rebate.

Best western is horrible. 2nd day there they stole one of our cell phones and perfume. If you're young, you're invisible to the employees at the hotel. (You will get no respect!!). Also if they give you a price in something, confirm it!! Because they will change it like 3 times. Also if possible learn some Spanish because they will take advantage of you!!!

This hotel is staffed by very kind and helpful people and the restaurant on the grounds is very good for hotel food. The hotel is safe and clean and the grounds are maintained quite well. The rooms are old. I had a two bedroom suite. There were many problems with the rooms - showers not working properly, sewage smell coming from the vents in the bathroom, broken blinds, very very hard uncomfortable mattresses, broken stove. The walls are all concrete and sound travels through them. I traveled with two small children and am not a party goer. Around midnight the clubs open and even with the windows closed, the air conditioner on, and a white noise machine we could not escape the deafening base of the discos nearby. The Lagoon the hotel is on is polluted and smells pretty bad. The play area is cute but not safe. It is unfenced and just 5 feet from the polluted lagoon and the posted sign warms of crocodiles. The only swimmable water is the pool (which is refreshing, but not luxurious by any regard). The sea is down a long driveway and across the street and getting there on foot (with a stroller or children) is not easy. If you are coming to party - a good place. If you want to chill and enjoy the caribbean - not a good choice - you will have to leave too often. Our family was staying at the President Intercontinental and I was much impressed with that hotel.

Great location in the party area on the hotel strip. Room was good. Keeping supplied with towels was a project; on the regular room cleaner's day off, NOTHING was done. Otherwise, it was great! The restaurant there was great! Personnel overall were
VERY friendly and eager to help. Will stay there again.