Considering the price it isn't a bad little hotel at all. The worse thing are definitely the rooms, we booked a twin and it was very shabby. The shower was a tiny high-pressure jet of water which was painful to stand in and the floor was constantly wet due to an inability to drain properly. No plug for the bath and no plughole cover, meaning you had a good view of the Mexican drain system during showering. The toilet was the worse, with a poor flush meaning that the only way to get rid of a number 2 was to fill up the wastepaper bin with water from the bath and pour it into the toilet bowl! We did try not flushing paper down the toilet, as recommended in Mexico, but still the flush problem never resolved itself. Air conditioning was noisy and relatively ineffective. No elevators to the rooms was a problem when struggling with heavy bags in 30 degree heat. The room also lacked one thing I always thought of as vital in a hot country - a refrigerator! No mini bar either. Not only that there was a lot of noise from a nearby late-night bar which blasted music out until 5am (fortunately I'm a good sleeper).
The only positive sides to the rooms were a good selection of TV channels and the plug adapters, which saved me a trip around the electrical stores.
OK, the positives to the hotel: first of all the location, during the day at least its quiet but at the same time just 2 minutes walk from the heart of Cancun and all the nightlife and shopping. We went to Cancun to party and you couldn''t ask for a better hotel. Its perfectly safe to walk to/from the centre at any time of the day or night. The pool, though shallow, is also fantastic, as its a long one great for swimming lengths. No loud music by the pool either so its great to relax. The breakfast and meal bar by the pool was a bit rudimentary but with so many restaurants and bars within 10 minutes walk, that wasn't a problem. Being next to the lagoon was also good for wildlife, lots of lizards and iguanas on patrol, crocs swimming in the water and an osprey visiting every morning.
The tour desk was also very helpful.
For people wanting to party hard and relax during the day, this is the perfect hotel. However, the crowd was generally over 45, so its fine for the old ones too. I would never recommend it for a romantic break, more for people seeking party action or value for money with the freedom of not having to go all inclusive.