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Condominios Carisa y Palma: Traveler Reviews


Boulevard Kukulkan Lote 10-A | Zona Hotelera, Cancun 77500, Mexico
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60% Recommend
3.0 of 5 stars 41 reviews
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[ Date ] [ Rating ]
Would never stay there again

Condominios Carisa y Palma

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1 of 5 stars
coraleeAustinMN   1 contribution
Austin MN
Mar 20, 2008
2/2 found this review helpful

No hot water for showers. Elevator broken half the time. AC so loud we coudn't use it so opened windows and music from high end Clubs next door blared music till 4:30 am. every night. No kitchenette as promised. No coffeepot!!! Two blocks to get coffee in a.m. and harassed daily by the vendors at the flea market across the street. Constantly yelled at by vendors to take their tours. You can take all the tours yourself if you just rent a car and it's cheaper! Room was filthy. Furniture had stains...No restaurant in Condo lobby. Food pricey in area. The place needs a total makeover. It's cheap but you don't even get amenities you are expecting from website here. My sister ran into some guys from Australia and they were checking out after two days because they couldn't stand it.
Tried to make the best of it and she rented a car and we stayed in Playa for a couple days. Spent way more than we wanted to on this trip.
Will stay at Playa or near there if we go again.
The place looked like it was ready to fall down.
Two pluses= the pool was nice and water was warmer than showers, and the ocean view was magnificent in front.

  • Liked — Pool
  • Disliked — no coffee pot-dirty room and furniture and AC unit
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay January 2008
  • Visit was for Quality time with family
  • Age group 50-64
  • Member since October 08, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Great pool scene
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Excellent Value

Condominios Carisa y Palma

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4 of 5 stars
bjblack   1 contribution
Longmont, Colorado
Mar 2, 2008 | Trip type: Couples
1/1 found this review helpful

We stayed in the Carisa condo building, February 11-21, 2008, on the 6th floor facing the ocean, and thoroughly enjoyed our stay. The room was clean and in good repair when we arrived. The owners were staying in the condo next door and were great hosts. We had lunch and dinner with them a number of times and could not have been treated better. The pool and beach were very good with drink and food service available from Mario. The location is outstanding.

We have stayed in many of the so-called five star, all-inclusive resorts, particularly Palace Resorts and RIU's, but found this to be very comfortable and the price was unbeatable.

The owners take good care of their properties, so we had no problems. Elevators worked just fine for us throughout our stay.

Many fine restaurants and good shopping in the area, plus very convenient to any place we wanted to go in Cancun.

No complaints here and we would stay there again, particularly using the same owner's condo.

  • Liked — Value and beach
  • Disliked — What's not to like in Cancun?
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay February 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since December 24, 2003
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with teenagers, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Unsafe Property Stay at your Peril!!!!

Condominios Carisa y Palma

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1 of 5 stars
MarkUK111   1 contribution
nottingham UK
Nov 13, 2007 | Trip type: Couples
4/10 found this review helpful

We Booked a stay for a week at the Carisa Y Palma Condo's in Cancun as it was advertised on e-bay by tortuga420. We wanted a cheap place to lay our heads in Cancun, no frills just a base from which to explore the region. As such we had very low expectations. What we did not bargain for however was the overall unsafe condition of the condo which we rented! It had no lock on the balcony door and my other half got a nasty electric shock from the stainless steel cooker and sink unit! On top of this hardly any of the lights worked and the airconditioning unit was so loud, the loudest I have ever heard which made it unuseable. I would not recommend this place to anyone, even after receiving a nasty electric shock and checking out of the accomodation for fear of our personal safety after just 3 days of our 7 day vacation, the owner of the condo would not give us a refund and became very confrontational. The location of the condo is generally good for young people who want to be near all the clubs but with this comes the constant hassle as you walk down the street from promotional people offering everything from food to taxi and other less desirable merchandise, if you catch my drift! I cannot stress enough that we beleived that the unit had not been properly maintained and was DANGEROUS!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay November 2007
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since November 13, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $101 (year-round)
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Only For Location

Condominios Carisa y Palma

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2 of 5 stars
PHILOUCanada   1 contribution
CANADA
Apr 18, 2007 | Trip type: Couples
2/2 found this review helpful

We spent 2 weeks in this condo in february 2007. I was very cautious when arriving at the condos after revieving all the bad comments on it but as soon I knew I had a room at the 7th floor facing the ocean, it was fine. The room was large and clean with 2 large beds. Everything was working fine except the air conditionning a litlle bit noisy.
If you choose this condos, never accept to have a room on the lagoon side or yours vacations will turn in nightmare. The noise coming from the bars is just unbeleivable until 6 to 7 am.
The staff was very polite and helpfull especially the maids. The view from the balcony was amazing, the beach was ok but a little bit rocky, be carefull sometime the sea could be very dangerous,
one time we had to save a girl unable to go back to the shore.
We went to Cancun mainly for the Mayans sites and it was worth of the trip but regarding Cancun I was very disappointed, the restaurants are very expensive for ordinary food, you cant walk five minutes without being harassing by mexican selling any kind of stuff and almost stay away of the damned timesharing. If you like renting condo, choose Puerto Vallarta instead of Cancun.
It was my first and very last time in Cancun.

  • Liked — Location
  • Disliked — Accomodations
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since April 18, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $101 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
cheap, bad service

Condominios Carisa y Palma

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1 of 5 stars
pimmzz   1 contribution
Halmstad
Apr 1, 2007 | Trip type: Friends getaway
2/3 found this review helpful

cheap condo's.....
the room was very poor....
fridge, stove, and coffee maker....
big plus for the location, close to clubs, and food.

Big Minus for the staff that work there...
after an incident at the hotel, the security guys was given my digital camera and glasses. When i was gonna pick them up, they said that they've never saw it, or had any of it.
asked 3-5 times during the week, different staff members, ALL denied it. CRAPPY [--].

So overall experience 1-1½ out of 5......
mostly due to the staff, that was unproffesional, and didn't care about anything.
Gave them postcards that they where suppose to send, as they said. NONE of the postcards has been delivered.

  • Liked — not much
  • Disliked — the staff of the hotel
  • My ratings for this hotel
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 25-34
  • Member since April 01, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d154411?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $101 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Condominios Carisa y Palma Address

Boulevard Kukulkan Lote 10-A | Zona Hotelera, Cancun 77500, Mexico