We purchased this package on Expedia.com(more on that later)
We had a direct flight form DC, flight was good, packed but no problems, arrived, we found a ride to the hotel afte going through a bunch of options!
Almost everyone at the airport works for some time share company or resort so be careful or will be wasting time going for a sales pitch which is what our hotel was, a destination for the Royal club to make sales pitches.

They actually don't bother you if you are guest at this hotel however.
The hotel is nice, the beach is one of the best that cancun still has, I would definitely go back. we had a great time, we were their for 11 days.

Caution, stay away from the expedia travel desk! We spent over $600.00 on tours, only one was decent, al the others we bought were other sales gimmicks!, I could not believe it.
Expedia is ignorant to link themselves with kind of people.
i have had other issues with Expedia as well, their customer service has gone down to almost a zero!
I have used this company for years, but after spending 11 hours on the phone with them this last time, i will never use them again!


I tried to reach the CEO's office after I got back and was told, oh they don't take calls from cusrtomers!
Well excuse me lady, gues what? I am not a customer anymore
so you don't have to worry about talking to customers, you have one less!
What ignorant person runs that company now?

I have been looking around for hotels to have a wedding in Cancun in November. Based on reviews, price, and value I thought that the Cancun Caribe looked the best. My fiance and I just went down there May 13 -17 since rates were so cheap to check out the hotel.

We were very impressed. The hotel is not a huge and have all the bells and whistles of perhaps a larger place but all the staff was extremely friendly, the hotel actually had a decent beach where a lot of them did not, and the smaller feel of the hotel was really nice. Not tons of people everywhere.

Now the one complaint was the beds were not super comfortable nor the sheets but if you are not picky about that sort of thing and want a beautiful view, great pool, and nicely decorated rooms for a good price then this is your place.

The wedding coordinator was also extremely helpful and we got our whole wedding for a very good price since I shopped around to see what other hotels were charging.

This is also very close to the area where they have all the bars and areas to go out partying if you want to be near it. Bus runs right in front of the hotel every 2 minutes.

The pools are cold but the ocean & beach are terrific. After a storm blew in, the beach disappeared but I'm sure when the winds calmed down the beach would come back again. We left before that happened. See pictures of the beach & resort. Also, this hotel is in the middle of the hotels-which is what you want. If you can't afford the Ritz, or Marriott Cassamonga, or the JK next to the Marriott than this would be the next best.

Don't forget your in Mexico & they all think we are rich so everything will cost you. Unless you fight for your benefits on your reservation, forget getting them. Once you establish to the waiters at the pool bar that you will tip them nicely if they give you the benefits you deserve, such as, kids eat free. Tip the maids also & you will have a nice stay. Never leave your valuables in the room-anyone can come in while the maid is cleaning & clean you out. They do not know if its your room or not. The maids are not security. While we were there, some poor lady had her wallet stolen. They do have security walking all over, but its too easy for someone to go in while the maid is in the bathroom & take things. Also, get the upgrade when you book. It is worth every penny. Every room at the place is ocean view so don't get stuck in the old rooms-they are right in front of the pool & then the ocean view. Also, they are old. The newer ones are in the tower or the way right of the main building. These are nicer, bigger rooms. On the details of the room on hotel.com it was listed backwards. These rooms are almost 400 sq not the main rooms. These rooms are quiet & have a full unobstructed view of the ocean & down the beach, which is what you want when you stay in Cancun! This hotel is also great because there is never a problem getting a chair. No matter what time you arrive, there are plenty of beds & chairs to lay on. That was nice-we went during spring break-yet we had no loud teens!

This was not a all enclusive, but we found teens & people w/out little kids are there & they tend to be loud & into party life. This place is more quiet. For older ones, honeymooners, and familes. Much quieter than most places. The origial building is older, but very unique. You don't see woodwork like that anymore. Oh, everything in Mexico seems to be made from that cobble stone, so bring a stroler w/good wheels & ware good shoes-its rough!
If you go to Playa, don't eat in town!! We were at a nice rest w/bottled water, but we all got so sick! You don't know how they prepare the food. Eat at your hotel where the water is treated & you won't get sick from the food.

My boyfriend and I went to Cancun Caribe (which was a Hyatt when we went in Sept. 08) for our one year anniversary. We booked the trip through jetblue and paid an amazing price for four days. The only setback was that the food is ridiculously over-priced which we discovered right when we got there and ordered lunch for two that came out to 45 us dollars. Therefore, we ventured off to the strip every night and ate at several delicious restaurants like Bubba Gumps and Lemoncellos.
The room was absolutely amazing for the price. We had no problems in terms of cleanliness and comfort. We had a balcony room and a king size, there was not much more we could ask for. We definitely took advantage of the balcony view, it was gorgeously overlooking the pool and the view was just amazing at night. We sat on the balcony every night and listened to music and the waves, it was breathtaking.
When we went we did not have to pay to use the safe, so relied on it to hold our posessions when we went off the hotel premises. Also, they do not allow you to bring back food or drinks into the hotel and while this did not stop us we did wish we could enjoy our drinks instead of having to sneak them in.
The cabana's by the pool were amazing and we always received great service. The beach was at a red flag so we admired from the rocks overlooking the waves. It was nice either way.
Beware of the hagglers. My boyfriend used the bathroom at the aiport and a guy simply gave him a tissue to wipe his hands and the man asked for a tip. The same holds true for anywhere around the hotel. There is a market nearby that is fairly cheap to buy souvenirs and bottled water but they are always trying to get money out of you. Just say no and keep walking, they'll back off.
We did only one excursion but it was well worth the price. It was a full day excursion and I think we paid 40 dollars each and took a boat (loaded with free drinks of your choice, sex on the beach was the best) to an island (isla mujeres) where we went scuba diving and had a lunch buffet waiting for us when we got there. The buffet food was amazing and held true to mexican cuisine. After lunch we enjoyed the beach and had amazing massages at a reasonable price. We then had about two hours to rent golf carts and cruise the island. We ventured off and found pyramids and other great sites for kodak moments. We arrived back at the hotel around 7 pm that night and ate out.
We loved this hotel even though it could use some improvement. Jetblue had an awesome deal going and I couldn't have wanted more. I highly recommend.