We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Hotel Plaza Kokai and Cancun?

We'll send you updates with the latest deals, reviews and articles for Hotel Plaza Kokai and Cancun each week.

  • Save Hotel Plaza Kokai
  • E-mail this page
Explore the world! TripAdvisor has reviews and information on over 400,000 locations, including:
Hotels
Travel Destinations
Sightseeing

Explore other Cancun resources:

BOOK NOW! ABS:HotelCheckRates-d154415?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Hotel Plaza Kokai: Traveler Reviews


Hotel Plaza Kokai
Hotel class 3.0 of 5
Back to Hotel Plaza Kokai
Avenida Uxmal 26 Sm 2-a, Cancun 77500, Mexico
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Cancun

Reviews you can trust

80% Recommend
4.0 of 5 stars 6 reviews
Excellent
1
Very good
2
Average
2
Poor
1
Terrible
0
By trip type
All (6)
Business (0)
Couples (1)
Family (0)
Friends getaway (1)
Solo travel (1)
[ Date ] [ Rating ]
“Guess it depends on the price”

Hotel Plaza Kokai

Save Review
3 of 5 stars
FozzieBear2005   2 contributions
London
Mar 20, 2008 | Trip type: Solo travel
0/1 found this review helpful

I paid $39 per night for three nights via Hotwire, and to be honest if I'd paid much more than that I would've been gutted!

Room 203.

Pros:

Location. Just a three minute walk from the R1 bus stop to take you to the Zona Hotelera if you wish. To get to the main strip takes about 15 to 20 mins and costs 7 pesos (70 cents, 35 pence).
Price.
Staff. A couple of the guys that could speak English on front desk were very helpful.

Cons:

Room. AC hardly worked, and the door lock felt very flimsy. It also smelt musty.
Pool. A bit of an excuse for a pool really, with lots of leaves in it. However, it did soothe my aching feet after a lot of beach walking.

If you're on a budget and can't afford the $180+ of the mega hotels, then this isn't a bad alternative, depending on how much you end up paying.

  • Liked — Cheap!
  • Disliked — Didn't feel secure.
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since October 18, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Pet owners, Families with young children, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping, Sporting event, Concerts / Music festival, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d154415?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $58 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“The Kokai is a really nice hotel”

Hotel Plaza Kokai

Save Review
4 of 5 stars
A TripAdvisor Member
Virginia
Apr 3, 2006
1/1 found this review helpful

Clean-towels are birds and toilet paper roses--fast room service--reasonable prices for drinks and food in restaurant and room service: Great lounge with live musica--very friendly staff-plan to return

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay January 2006
  • Member since April 03, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d154415?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $58 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Problem with this Hotel”

Hotel Plaza Kokai

Save Review
2 of 5 stars
A TripAdvisor Member
NYC
Apr 1, 2006
2/2 found this review helpful

For those who is using Priceline to book this hotel, you may encounter some problems. I recently went to Cancun with a friend and we had ordered our tickets and hotel through priceline. Everything went well untill the last night of the stay. On the last night of the stay on of the the workers told us that priceline has not paid them and that they have tried to call. I was asked to pay for the hotel first and then when I got back to NY, and contact priceline they will submit a full refund to me. (on top of that they told me that they will wait for at least 10 days before charging my credit card, so I would have the chance to get the situation straight.) But instead they charged my credit card immediately right after my stay and Proceline told me that they where not coorprating with priceline. They were not returning their calls. I have personally called them and the manger told me to email him. So i did and he never respose back, ok maybe he didn't understand english so I translated my email into spanish but yet there is no response. Therefore I don't believe I will ever recieve my refund. I just want travelers to be aware of this hotel. Other than that, the hotel was Ok. It has a weird --- smell. The pool was really small and it was in the shape of a triangle. There is a bus that will bring you to the back of a beach where the nice hotels are. The bus nly make a trip at 10 and 11 am. You will have take the public bus back to the hotel.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay February 2006
  • Member since April 01, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d154415?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $58 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Good value downtown hotel”

Hotel Plaza Kokai

Save Review
3 of 5 stars
EssJayWhy   16 contributions
Clanfield, United Kingdom
Aug 2, 2005
4/4 found this review helpful

Stayed at this hotel for 1 night on 30 July 2005. Next door to El Rey Caribe (reviewed in the LP, which would explain why that one was full and this one wasn't!). Welcoming reception area, nice bar and restaurant (although closed on Sundays). Nice large rooms with TV and A/C (no fridge though). Small angular pool but was clean and refreshing. Paid about $55 for the room.

Good location to explore downtown and also very close to the bus station (an easy 5 minute walk - even with suitcases!). Friendly reception staff, let us stay in the room until 2pm.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay August 2005
  • Member since July 07, 2005
  • I recommend this hotel for Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with teenagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d154415?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $58 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Hotel Plaza Kokai? Share your experiences!

Write a Review
Add Photos
Add Videos
Travelers Who Viewed This Property Also Viewed
Terracaribe Hotel
3.5 of 5 stars 63 Reviews
Location: Cancun, Yucatan Peninsula
$75*
Check Rates ABS:HotelCheckRates-d549477?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Grand Royal Lagoon
3.5 of 5 stars 47 Reviews
Location: Cancun, Yucatan Peninsula
$64*
Check Rates ABS:HotelCheckRates-d242388?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Holiday Inn Express Cancun Zona Hotelera
4 of 5 stars 39 Reviews
Location: Cancun, Yucatan Peninsula
$88*
Check Rates ABS:HotelCheckRates-d154420?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
All Hotels in Cancun
*Average price

Do You Own Hotel Plaza Kokai?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Hotel Plaza Kokai Also Known As

  • Plaza Kokai Hotel
Address: Avenida Uxmal 26 Sm 2-a, Cancun 77500, Mexico