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Solymar Beach & Resort: Traveler Reviews


Boulevard Kukulcan Km. 18.7 | Zona Hotelera 2A Seccion, Cancun 77500, Mexico
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Reviews you can trust

59% Recommend
3.0 of 5 stars 356 reviews
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Stay anywhere but Solymar

Solymar Beach & Resort

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1 of 5 stars
NoSolymar   1 contribution
San Antonio, TX
Apr 24, 2009 | Trip type: Couples
51/52 found this review helpful

My wife and I checked-in at 3:30 a.m. after 7 hours of weather related flight delays. The room (No. 3007) had no A/C and had bugs. There was mold and mildew across all of the ceiling and the vents. There were no clocks in the room, no remote for the T.V. and the phones in the entire hotel didn't work. The next day we were told that the hotel was sold out and no other rooms were available. After a second night in misery we were able to get another room. It had A/C but no phone or TV remote. The food was deplorable. At breakfast they had a product labeled "Pork Sausage" that was nothing more than sliced hot dogs. The food was never covered or kept hot (above 140 degrees F.). They had one flavor of beer (woo hoo!!) and the bartender on the first night didn't know how to make a "rum & coke" drink. The beds were hard as a rock, and so were the pillows. I have to say that the staff overall was really nice, I only wish they represented a better hotel. Lastly, I was asked for the T.V. remote when we checked-out; I thought the desk clerk was crazy!!!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since January 25, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $111 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Spring Break '09

Solymar Beach & Resort

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5 of 5 stars
aprildawn07   2 contributions
Cedar Rapids, IA
Apr 15, 2009 | Trip type: Friends getaway
1/48 found this review helpful

On March 15-21 2009 my roommate Whitney and I went to Cancun for Spring Break. This had been my first time traveling anywhere out of Iowa. When finding a place we fell in love with Peter and Michelle's condo's. When my roommates dad contacted them they stayed in touch with him and were very friendly. They were honest about everything and anything we wanted to know. When we arrived we were in heaven. We stayed in room 3604. It was very cute and clean. Michelle took us to the room and told us everything we needed to know about Cancun and the room. The balcony view from the room was amazing to look outisde. Everyone that worked there was very very very friendly. We felt right at home. We loved the maid service. Our maid was very excellent and nice. We wish we had her back at our apartment. Not only were the employee's friendly, but everyone else that stayed there. The one thing that we loved the most was how Solymar had entertainment for everyond and anything. This made it easier for us to find things to do around Cancun, and at the condo. It was also a good way to meet other people. Michelle and Peter were great at helping us out with anything we needed throughout the week. I won't of wanted to stay any where else then here. Being spring break we were worried about being to crowed and loud, but this was at the right location and we had a varity of people.This is one trip we won't forget. We talk about it every day. We want to thank Michelle and Peter and the staff for everything and to keep up the great work.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since April 15, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We stayed in Peter and Michelle's condo for Spring Break 09'!!!

Solymar Beach & Resort

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5 of 5 stars
Whitney11   3 contributions
Iowa
Apr 15, 2009 | Trip type: Friends getaway
1/48 found this review helpful

My best friend April and I stayed in Peter and Michelle's condo for Spring Break 09'. My dad pland this trip for us speaking with Michelle threw e-mail up in till the time we arived. She made us feel much better about all what was going on down there and made our parents feel safe about us going. The condo was wonderful...(looks just like in the pictures). The veiw from our balcony was amazing we couln't of asked for more. It was also very nice having the cleaning lady come twice threw out our stay she does a great job of keeping everything tidy. When we first arived Michelle meet us right away to personally walk us to our room. She told us all we needed to know about Cancun and to feel free to stop by at any time if we needed any thing at all! We will deffinatly be going back really soon we cant stop talking about the trip, could of been the best time ever!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since March 29, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $111 (year-round)
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Great Trip

Solymar Beach & Resort

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5 of 5 stars
lnorman4   1 contribution
Kingsville, Ontario
Apr 8, 2009 | Trip type: Couples
2/41 found this review helpful

This is the first time that we have rented a condo. We stayed in 2802 with a roof top terrace. The terrace faced the lagoon, we found this very enjoyable and quiet. We spent most of our evenings on the terrace and enjoyed the sunsets. The room was well equiped, clean, and the balcony had a great ocean view. Peter and Michelle were there to answer any questions or concerns we had. We did most of our grocery shopping in WalMart and really enjoyed it. There was a great selection of food, fresh fish and meats and their bakery was exceptional. The prices were very reasonable and the store very clean. To get there we caught the bus outside the hotel and always enjoyed the bus ride.
I would recommend Michelle and Peter to anyone and look forward to our return trip.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 50-64
  • Member since April 08, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $111 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Peter and Michelle Hermick's Condo

Solymar Beach & Resort

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5 of 5 stars
kristime   1 contribution
Kent, WA
Apr 3, 2009 | Trip type: Couples
2/58 found this review helpful

In 2007 we stayed with in room 2407 with an Ocean view. It was wonderful! Thier hospitality was great. We bought our own food at Costco and had a trip of a lifetime...we are now returning back in a couple weeks for another vacation.....communication with Michelle has been very easy and there has been no problem with us booking the same room 2407 (Ocean View) again. I will update this review when we return but I have no doubt that it will be another wonderful trip! I

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2007
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since February 10, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Jinkseycat, Owner, manager
(Management representative)
Apr 7, 2009
Kristi...thank you for booking so far in advance to guarantee your space in beautiful 2407! Because of the recession in the USA we have been very busy as people still want to vacation but are looking for deals.
There are 25 new pool chairs around our two swimming pools. We will be happy to remind you where Cost co is but remember to enjoy the restaurants that are within walking distance where we go all of the time.
As winter is almost over the Caribbean sea is flat as a lake, this is the perfect time to enjoy.
We look forward to seeing you again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $111 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Solymar Beach & Resort Also Known As

  • Solymar Beach Resort
  • Solymar Cancun
  • Solymar Beach Hotel
Address: Boulevard Kukulcan Km. 18.7 | Zona Hotelera 2A Seccion, Cancun 77500, Mexico