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Solymar Beach & Resort: Traveler Reviews


Boulevard Kukulcan Km. 18.7 | Zona Hotelera 2A Seccion, Cancun 77500, Mexico
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Reviews you can trust

59% Recommend
3.0 of 5 stars 356 reviews
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Enjoyed our stay

Solymar Beach & Resort

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4 of 5 stars
dayork   1 contribution
kentucky
May 1, 2009 | Trip type: Couples
1/61 found this review helpful

What a wonderful, memorable trip we had. Unfortunately, upon our arrival the first thing we did was get taken to the cleaners by a cabbie. (know the money before you go) Once we made it to the Solymar we were pleased to be greeted by wonderful people who immediately did what they could to accomodate us since we arrived early. We changed and went down poolside and exploring, It was beautiful! Our room was just ok, if you needed a place to lay your head and didnt intend on spending a lot of time in the room ours was fine. It overlooked the parking lot on the side of the building, it was clean and smelled of bleach so we knew someone was doing some cleaning. The room was really pretty bland, nothing fancy. No remote for our TV, although we dont watch much TV that would have been convenient at bedtime. If you just need a clean place to lay your head this works. The staff were all wonderful and very helpful. The food could have stood some improvement, thebars were great.The bar staff were a lot of fun..if you are looking for 4 star this isnt it although it is a clean decent 3 star. I would go back just because my hubby and I dont like all the fancy and busy stuff. Again the staff was wonderful ...and it is very clean and pleasing to the eye. I would recommend Solymar to friends if they are looking for an economical vacation. My hubby being an airline employee passes on what he knows to many others. Thanks Solymar for a wonderful vacation.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay February 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 50-64
  • Member since May 01, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $114 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
We loved Solymar

Solymar Beach & Resort

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5 of 5 stars
FabiolaTrujillo   2 contributions
south beach
Apr 29, 2009 | Trip type: Couples
1/61 found this review helpful

We stayed with my husband for a quick weekend from friday to monday and I didn't want to leave, it is such a pretty boutique hotel compared to the huge buildings, they really notice you and make your stay as pleasant as possible, they have great facilities, cocktails are great and the rooms they all have a view, great food, would recommend to anyone looking for a great, good price stay in Cancun

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since April 29, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $114 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Michelle & Peter are absolutely fabulous!!!!

Solymar Beach & Resort

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5 of 5 stars
haajca   4 contributions
West Virginia
Apr 29, 2009 | Trip type: Family
1/71 found this review helpful

I had booked a reservation through Michelle & Peter for arrival in June 2008 and unfortunately was unable to take my trip. Michelle took great care of me and held my deposit until I was able to rebook.

Upon arrival on April 18th we checked in directly with Michelle and she personally showed us to our room. We rented the penthous suite 2702 & 2802 with a roof top terrace. We had it all to ourselves, the views were wonderful of both the lagoon and beach. The beds were comfortable, the pillows were awsome and the kitchen was well equipt. My 6 year old son & I both enjoyed the pools and he actually learned to swim all by himself in the Solymar pool. The beach was great, the waves were a little rough but we had lots of fun playing in them.

Throughout our short stay I contacted Michelle several times to ask questions and she was always ready and willing to help. She went above and beyond to see that we were happy any comfortable in our room and at the resort. We frequently travel to Mexico although this was our first time in Cancun/Yucatan but now Cancun will definately be on the repeat visit list!

Thank you Michelle & Peter!!! See you again soon!!

  • Liked — The view, the beach, the Hermicks
  • Disliked — The prices in the gift shop... but thats normal, it's Cancun!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2009
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 25-34
  • Member since May 12, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Families with young children, Tourists
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $114 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Stay anywhere but Solymar

Solymar Beach & Resort

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1 of 5 stars
NoSolymar   1 contribution
San Antonio, TX
Apr 24, 2009 | Trip type: Couples
51/52 found this review helpful

My wife and I checked-in at 3:30 a.m. after 7 hours of weather related flight delays. The room (No. 3007) had no A/C and had bugs. There was mold and mildew across all of the ceiling and the vents. There were no clocks in the room, no remote for the T.V. and the phones in the entire hotel didn't work. The next day we were told that the hotel was sold out and no other rooms were available. After a second night in misery we were able to get another room. It had A/C but no phone or TV remote. The food was deplorable. At breakfast they had a product labeled "Pork Sausage" that was nothing more than sliced hot dogs. The food was never covered or kept hot (above 140 degrees F.). They had one flavor of beer (woo hoo!!) and the bartender on the first night didn't know how to make a "rum & coke" drink. The beds were hard as a rock, and so were the pillows. I have to say that the staff overall was really nice, I only wish they represented a better hotel. Lastly, I was asked for the T.V. remote when we checked-out; I thought the desk clerk was crazy!!!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since January 25, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $114 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Spring Break '09

Solymar Beach & Resort

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5 of 5 stars
aprildawn07   2 contributions
Cedar Rapids, IA
Apr 15, 2009 | Trip type: Friends getaway
1/48 found this review helpful

On March 15-21 2009 my roommate Whitney and I went to Cancun for Spring Break. This had been my first time traveling anywhere out of Iowa. When finding a place we fell in love with Peter and Michelle's condo's. When my roommates dad contacted them they stayed in touch with him and were very friendly. They were honest about everything and anything we wanted to know. When we arrived we were in heaven. We stayed in room 3604. It was very cute and clean. Michelle took us to the room and told us everything we needed to know about Cancun and the room. The balcony view from the room was amazing to look outisde. Everyone that worked there was very very very friendly. We felt right at home. We loved the maid service. Our maid was very excellent and nice. We wish we had her back at our apartment. Not only were the employee's friendly, but everyone else that stayed there. The one thing that we loved the most was how Solymar had entertainment for everyond and anything. This made it easier for us to find things to do around Cancun, and at the condo. It was also a good way to meet other people. Michelle and Peter were great at helping us out with anything we needed throughout the week. I won't of wanted to stay any where else then here. Being spring break we were worried about being to crowed and loud, but this was at the right location and we had a varity of people.This is one trip we won't forget. We talk about it every day. We want to thank Michelle and Peter and the staff for everything and to keep up the great work.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since April 15, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d154418?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $114 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Solymar Beach & Resort Also Known As

  • Solymar Beach Resort
  • Solymar Cancun
  • Solymar Beach Hotel
Address: Boulevard Kukulcan Km. 18.7 | Zona Hotelera 2A Seccion, Cancun 77500, Mexico