We had a wonderful time, our teenagers loved it, and it was convenient to everything!! There's a mall directly across the road, and you have to go to La Isla shopping village which is a 1/2 mile walk. We did not go out at night but did go to Senor Frogs late afternoon one day. Senor Frogs was ok so if you miss it, you will have just as much fun spending your evenings in the lobby bar! We wanted to stay onsite when it was dark. Not that we didn't feel safe but with all we're hearing in the US lately about Mexico travel we didn't want to put ourselves in any risky situation. Pools were awesome, service wonderful, food good, if you wanted stronger drinks all you have to do is ask! No reqrets -- you will absolutely love the Barcelo Tucancan!

Hola!! I first want to mention that there is a Ritz Carlton down the street if that's what you're looking for out of a vacation (I work at a 4 diamond resort at home). The resort was lovely. Clean, staff was friendly, and it was great for the price. The food was good, nothing exciting, just your average buffet food. I would recommend making a reservation at the Mexican restaurant at the resort. Authentic Mexican cuisine, steak (filets), margarita's, sombrero hats, good time. The mall across the street was great, souvenirs, and higher end stores. There is also a nice outdoor mall towards downtown. About a 10 minute walk from the resort ,on the Lagoon side. The pool seemed nice, though we never went in. We love the ocean. And for the folks that tore the beach apart in some reviews I read! Erosion/ environmental impact from urban areas is going to happen! Hurricanes cause the beaches to erode which in turn makes them smaller. I personally thought Barcelo had one of the better beaches in that area. The water was great, very refreshing too cool off in. If you want a lounge chair on the beach or by the pool you have to wake up early to claim one, (we sleep till maybe 8 or 8:30, so earlier than that!). We were cool with just putting our towels on the sand to lay around. The only thing I thought sucked was that on the Apple Vacation website it says that snorkeling is included in the resort price. We've usually snorkeled right at our resort in the past. However, it is NOT included. It's $40dls a person. Mexico is welcoming and the staff was very friendly and helpful. I would recommend staying with Barcelo. We definitely enjoyed ourselves here. It's almost impossible not too unless you sit in your hotel room and pick the food apart! There are way more positive points to this resort over negative ones! The weather was phenomenal!! You definitely will agree if you come from an area that is snowy, grey, cold, and crappy! Enjoy it!!!!

This was my first time at an All-inclusive resort in Mexico. Overall I enjoyed my stay and had a great time. I'm a college kid. I got my free alcohol and was able to eat whenever I wanted to. I also didn't have to clean my room. The third day we found out that the housekeeping staff had stolen about $100 from our wallets. I had to fill out an investigation report then they looked through our suitcases and back packs and everything inside of them. I don't know why they thought they would find the stolen money there. I at least got a security lock free of charge for the rest of the week. The location is great. It is right in the middle of the hotel zone. There is a huge mall right across the street where you can buy ALL of your souvenirs. The food was pretty good. Two of the restaurants were buffet, but had delicious food. There are a couple of restaurants that you just had to make reservations to eat at. The bars were just okay. They gave us crappy tequila from the tap. The beer wasn't great, but it was beer and it got you drunk. Overall, the price was right and I definitely got my money's worth. I would recommend staying here if you get a good deal. Don't pay full price for this resort. GET A SECURITY BOX!!!

we stayed at the hotel with two other couples. we all had ocean view rooms at no extra charge. the rooms were clean and spacious with a little balcony overlooking the property and out to the ocean. the food was good and the people working at the bars and resturants were great. the kukulkan mall is right in front of the hotel so it gives you easy access to shopping and a bowling alley for something different to do. when we booked this hotel i was expecting it to be ok (5th time to cancun) but it was great for the price we paid. would stay there again. the service was excellent and my wife couldn't get enough of the guacamole. The beach is small, due to the hurricane, but there is still plenty of room to lay out and enjoy the sun depending on the tide.