We were there when the "swine flu" warnings were being broadcast in full force. The hotel was not as full as I'm sure it is at times. Our room was very clean and restocked every day. We had a fabulous ocean view with balcony. The pools were extremely clean and beautiful. The staff was very friendly and eager to be of service. The food was surprisingly good especially at the Don Quixote Restaurant. We will definately stay there again.

The only complaint I have is the so called "90 minute presentation" that really lasted for over two hours. We were forced to endure this time share/vacation week sales pitch even though we tried very hard to get out of it. I resent having to give up any of my vacation time to sit through a high pressure sales presentation. No legitimate business venture would force you to make a snap (same day) decision that involves spending several thousand dollars. Does anyone know of any way to get out of this whole song and dance next time?

WOW! Amazing! The staff was the best part of this resort, well the sun was amazing, the room were VERY clean, the bartender at the swim up bar was second to none! We were on our honeymoon with our eight year old and mother in law. A all around perfect vacation! Very kid friendly and the staff we cannot say enough about. Food was awesome! We will be back next year!

We have been to Cancun twice and stayed at Barcelo Tucancun both times...we are going back again inJuly '09. I have been researching to maybe stay at another place but have yet to find something I feel comfortable with like Barcelo! The staff is amazing and always there to be helpful! The bartenders were awesome! The food was good....we walked across the street to the mall one afternoon and ate at the mall and then went downtown Cancun and went to El Pericos...had so much fun! We like to just sit around the pool, relax, tan with a cold drink and that is exactly what we did! The activities pool is so much fun! Never a dull moment there! Both times we went my hubby and I had a couples massage at their spa, it was average price and very nice and relaxing! Don't listen to everyones complaining reviews.....this is an amazing place for the money! You cannot go wrong!

After reading the reviews on the Tucancum we were a bit aprehensive to say the least but we loved it.The staff were very friendly and always had a smile, they was always someone somewhere cleaning, our room was cleaned everyday and the fridge stocked everyday.We hired a safe for our duration and kept our valuables in there.The pools were clean and we saw someone checking the water everyday. Ok, so there is no beach but we did know about this before we set off as we did a bit of homework before we booked the hotel.The food is typical all inclusive fayre and can get a bit boring after 14 days but it was ok, the dining room was clean and the staff kept the drinks flowing.We did a couple of trips while we were there, the bar crawl ending at Coco Bong's was amazing, we went on the nightly Captain Hook ship for a lobster meal and a party that was fantastic,also we booked a day out to the island to swim with the dolphins that was memorable. All in all we enjoyed our stay there .