I stayed at Barcelo Tucancun in January this year with friends and the hotel was very clean, with great views. The food was very good, but not great, not enough restaurant choices, but we got a very good deal on the vacation so I wasn't expecting five stars. The staff were all very nice except maybe the people at the front desk, they would have no part of upgrading anyone, whether your room was ready on time or not. But we did pay the extra $$ upgrade to a ocean view and it was well worth it, the views are beautiful. The beach is pretty narrow, which I had read before going, but we loved it, beautiful beach! The pools were great too, they do need more music playing at the other pools, the party pool with the music is located in a mostly shaded area so we didn't want to spend all of our time there. Overall, great vacation for the money, a short bus ride to downtown if you want to leave for anything - it's all there! I would recommend this hotel to anyone, but I wouldn't bring kids. There really isn't anything for them to do there, mine would have been going crazy.

We were there when the "swine flu" warnings were being broadcast in full force. The hotel was not as full as I'm sure it is at times. Our room was very clean and restocked every day. We had a fabulous ocean view with balcony. The pools were extremely clean and beautiful. The staff was very friendly and eager to be of service. The food was surprisingly good especially at the Don Quixote Restaurant. We will definately stay there again.

The only complaint I have is the so called "90 minute presentation" that really lasted for over two hours. We were forced to endure this time share/vacation week sales pitch even though we tried very hard to get out of it. I resent having to give up any of my vacation time to sit through a high pressure sales presentation. No legitimate business venture would force you to make a snap (same day) decision that involves spending several thousand dollars. Does anyone know of any way to get out of this whole song and dance next time?

WOW! Amazing! The staff was the best part of this resort, well the sun was amazing, the room were VERY clean, the bartender at the swim up bar was second to none! We were on our honeymoon with our eight year old and mother in law. A all around perfect vacation! Very kid friendly and the staff we cannot say enough about. Food was awesome! We will be back next year!

We have been to Cancun twice and stayed at Barcelo Tucancun both times...we are going back again inJuly '09. I have been researching to maybe stay at another place but have yet to find something I feel comfortable with like Barcelo! The staff is amazing and always there to be helpful! The bartenders were awesome! The food was good....we walked across the street to the mall one afternoon and ate at the mall and then went downtown Cancun and went to El Pericos...had so much fun! We like to just sit around the pool, relax, tan with a cold drink and that is exactly what we did! The activities pool is so much fun! Never a dull moment there! Both times we went my hubby and I had a couples massage at their spa, it was average price and very nice and relaxing! Don't listen to everyones complaining reviews.....this is an amazing place for the money! You cannot go wrong!