1st room the air con was not workin! 1 girl spent the day vomitin after eating the buffet! Didnt have choice of restaurants! Cockroaches in the rooms! And 2 of us came back with SWINE FLU!!! But, Vanesa an Mariana where very helpful an friendly! So now we might not be able 2 go 2 are friends wedding!!!

We had a very large group of 10 people (3 different families) and each of us were very pleased with our stay at Barcelo Tucancun Beach Hotel. The hotel had just re-opened the day we arrived (due to the swine flu), this was June 1st. We actually were the 4th people to check in to the entire hotel. For most of the week we had the run of the hotel to ourselves. We were very pleased with the friendliness of the staff. Their athletic director was AWESOME, her name is Vanessa and she MADE our stay at Barcelo a lot more fun. The pools were great, the grounds were well tended and the food was good. The food got a little old after 5 days but you'd have that anywhere, the waiters were excellent too. The hotel had 2 nights where they had special planned evenings of dance and music along with buffett food. There was Caribbean NIght and Mexican Night and both nights were awesome and the food was excellent. The waiter we had both nights was wonderful and very attentive to our needs. (his name was Jorge)
We would definetly go back and stay with this hotel again. Looking forward to next year.

My partner and myself went for a much needed break, and chose the Barcelo Tucancun 'Beach', becacause of its location ( right on the beach ), when we arrived it was quite late, however next morning, we awoke to discover there wasnt any beach, we were constantly approached by timeshare reps who are actually based in the hotel, the food was average, but drinks were plentiful, however, staff were very friendly, this was our third trip to Cancun, but after this trip, we wont be going again, its great there if you like shopping

We arrived early....was not able to check in....did receive our bracelets...and roamed around the resort ....checking things out. The resort is Beautiful. The weather was warm this time of year....we flew in from Jersey.....anything had to be better. The restaurants were okay....we liked the drinks....made special each night for each restaurant...WOW lots of liquor. The service was good....we had no complaints. The food at the buffet was okay...the size of the room was not good. You would think a buffet area would be loaded with tables and plenty of room....we always ate early in the morning....but if you arrived later....you had to wait. The pools were great....BUT COLD. We walked the beach....what was left of it...there was only 10 foot of land between the resort and beach.....water was to rough and choppy for us....plus toooo cold. We went to the Thai restaurant in the La Isla Mall....right down the street. Was magnificent...the food fresh....a great experience....we sat in our own huts...that was cool. Pricey, but oh so worth it....we even drank the water!!! And never got sick...bottled water, sodas , beer in the room fridge..nice....room safe...also very nice. Overall, we will definitely go back one day....still trying other Resorts in the area...and will certainly let you know.