nice hotel, absolutely terrible service and staff, apart from the entertainment staff round the pool, Marianna and Vanessa, who took us out a few times n showed us the best clubs. and the barman in the lobby bar, Jose, all these guys were great. I feel sorry for them having to work at such a terrible hotel as they are all great guys.
the hotel has hundreds of guests, yet the main restuarant is tiny and you ALWAYS have to queue for any meal, there only one tiny bar at nighttime, Jose does a great job working it but the hotel really needs to sort it out, they advertise that its open until 7am, yet they stopped serving around 4am every night, switched the lights off and left, whether we had finished our drinks or not. The reception staff are rude, unhelpful and only seem to care about looking after thier regular customers, i.e americans.
I would not recommend anyone who wants a clubbing/drinking holiday stay here, the all inclusive beer and spirits is rubbish, we ended up going to the shop everyday and buying our own.
ultimately the only good things I have to say about this hotel is for Marianna and Vanessa at the pool, and Jose in the lobby bar.
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