We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Barcelo Tucancun Beach and Cancun?

We'll send you updates with the latest deals, reviews and articles for Barcelo Tucancun Beach and Cancun each week.

  • Save Barcelo Tucancun Beach
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d154419?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Barcelo Tucancun Beach: Traveler Reviews


Kukulkan 24 | Zona Hotelera, Cancun 77500, Mexico
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Cancun

Reviews you can trust

76% Recommend
3.5 of 5 stars 893 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (893)
[ Date ] [ Rating ]
not for young people, terrible service, rude and useless staff

Barcelo Tucancun Beach

Save Review
1 of 5 stars
stevejm7   3 contributions
dagenham
Jun 30, 2009 | Trip type: Friends getaway
0/4 found this review helpful

nice hotel, absolutely terrible service and staff, apart from the entertainment staff round the pool, Marianna and Vanessa, who took us out a few times n showed us the best clubs. and the barman in the lobby bar, Jose, all these guys were great. I feel sorry for them having to work at such a terrible hotel as they are all great guys.

the hotel has hundreds of guests, yet the main restuarant is tiny and you ALWAYS have to queue for any meal, there only one tiny bar at nighttime, Jose does a great job working it but the hotel really needs to sort it out, they advertise that its open until 7am, yet they stopped serving around 4am every night, switched the lights off and left, whether we had finished our drinks or not. The reception staff are rude, unhelpful and only seem to care about looking after thier regular customers, i.e americans.

I would not recommend anyone who wants a clubbing/drinking holiday stay here, the all inclusive beer and spirits is rubbish, we ended up going to the shop everyday and buying our own.

ultimately the only good things I have to say about this hotel is for Marianna and Vanessa at the pool, and Jose in the lobby bar.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since June 14, 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d154419?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $297 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
AwEsOmE tRiP!

Barcelo Tucancun Beach

Save Review
5 of 5 stars
kristy1ynn   1 contribution
IN
Jun 28, 2009 | Trip type: Couples
2/2 found this review helpful

Our stay at the Barcelo was great!!! We had a wonderful time.. The staff is great and our rooms were always kept very clean... The pools were wonderfula and hand washed and cleaned every morning. The bartender at one of the pools was absolutely great@!! thanks Antonio! We are already planning to go back to this hotel!! We did run into a few problems but nothing more than any other hotel I have ever stayed at! They were right on it to fix these problems though! I would highly recommend visiting this hotel! As for the bad revies on this place is crazy.. You will always have good and bad stays but it doesn't totally reflect all on the hotel. WE WILL DEFINATELY GO BACK!! IT WAS GREAT!!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since June 14, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d154419?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $297 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
FANTASTIC BEST HOLIDAY EVERRRRRRRRRR

Barcelo Tucancun Beach

Save Review
5 of 5 stars
yummymummy2507   1 contribution
staffordshire
Jun 18, 2009 | Trip type: Couples
2/2 found this review helpful

we went for 2wks the beginning of june, the location is amazing beach right outside and the lagoon and shopping center the other, the rooms and hotel were very clean and cleaned daily also fridge in the room restocked on a daily basis, there are 4 pools one pool is taken up by people who want to join in the activites and the other pools you are left alone to sunbath or swim freeley, the food is of a very high standard and was most delicious, i could not moan or pick at any faults on this holiday would recommend to all

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2007
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25_34
  • Member since June 18, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d154419?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $297 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Very Impressed-despite the reviews on here.

Barcelo Tucancun Beach

Save Review
5 of 5 stars
geovnni   4 contributions
Chicago
Jun 18, 2009 | Trip type: Couples
1/1 found this review helpful

I just got back today from the Barcelo and it was great! The service was awesome as was the staff. I don't know which buffets the people ate at that claim got sick but I thought the food was great! Especially Mexico lindo. The beach was affected by the hurricane but still fun. Bring a boogie board. The alcohol was bottom shelf but after 6 heavily rum filled mojitos I couldn't tell the difference. The price that we paid was a steal and will def. be back. Only complaint was a couple of teenage senior trippers that were loud and obnoxious coming in at 3 a.m. but do stay here! It is def. worth it!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25_34
  • Member since June 18, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d154419?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $297 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Best time ever for the 3rd time

Barcelo Tucancun Beach

Save Review
5 of 5 stars
Melmart   1 contribution
Ottawa
Jun 15, 2009 | Trip type: Couples

We were there from Jan. 22. 2009 to Jan. 29, 2009. It was our 3rd time there. We arrived at 10:30 am and got our room right then. Since it was our 3rd time at this hotel, they gave us an upgrade for free so we had a ocean view room with a balcony ;-) We then went down to pool # 3 since we now our way in this hotel. Angel was waiting for us because we kept in touch with him all year long on facebook. We were so happy to see him again. We met new the entertainment staff (Vanessa, Mariana, etc...) they are all nice people and we can't wait to see them again next year. We plan to go back there with a party of 8 in Feb. 2010. The food was still great, as everything else was too... It will be our 4th time at this hotel this coming Feb. and I really don't want to try any other hotel because I love the Barcelo and the people who works there too much ;-) Enjoy your stay. Ola Angel and te rest of the gang... Can't wait to see you in 7 months ;-)

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay January 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25_34
  • Member since February 08, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d154419?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $297 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Barcelo Tucancun Beach? Share your experiences!

Write a Review
Add Photos
Add Videos
Travelers Who Viewed This Property Also Viewed
Location: Cancun, Yucatan Peninsula
$281*
Check Rates ABS:HotelCheckRates-d183427?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Cancun, Yucatan Peninsula
$272*
Check Rates ABS:HotelCheckRates-d250961?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Cancun, Yucatan Peninsula
$319*
Check Rates ABS:HotelCheckRates-d566509?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
*Average price

Do You Own Barcelo Tucancun Beach?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Barcelo Tucancun Beach Also Known As

  • Barcelo Tucancun
  • Barcelo Hotel Cancun
  • Tucancun
  • Barcelo Hotel Tucancun Beach
  • Barcelo Tucancun Beach Hotel
  • Tucancun Beach
  • Tucancun Hotel
  • Cancun Barcelo
  • Barcelo Tucancun Beach Resort
Address: Kukulkan 24 | Zona Hotelera, Cancun 77500, Mexico